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Chapter 210 Home Service Platform Architecture

afternoon.

Cai Tianming and Cai Tianxing opened the mind map software in the hotel room and sorted out the information they obtained when they talked to Wei Zhijie in the morning.

The more the two of them summarized, the more they became, and the inspiration was like a spring. The foresight of modules, underlying logic, and upper architecture was like years of polishing.

Analyze this morning's conversation.

The software aspect is divided into seven parts.

1. Home information sharing platform.

2. Home improvement service platform.

3. Home service platform.

4. Intelligent manufacturing platform.

5. Intelligent delivery platform.

6. Install the after-sales platform.

7. Home e-commerce platform.

I won't talk about other platforms for now.

In terms of home service platforms, it is a platform similar to Didi Taxi or Meicun in later generations.

The difference is that the home service platform requires many steps to complete an order, while Didi and Meituan are both single processes.

If the home service process is divided into multiple independent service matters, it is actually very similar.

According to the stage of career advancement.

At the beginning, the customers were decoration companies, and they placed orders on the platform.

In the early stage, the PC computer was mainly used.

The decoration company writes the owner's name, address, contact information, service type, approximate budget, and then places an order.

This process is like sending a courier, filling in the information.

After placing an order, the order is like Didi taking a taxi and uploaded to the order pool. The total pool will be divided according to the region and matched with the nearest home furnishing direct store.

Orders can be accepted by home direct store and distributed to the designer manually, or the designer can take the order by himself.

After the designer receives the order, he contacts the customer based on the order information, takes a measurement, makes plans, and then makes an appointment with the customer to go to the store to view the model, sets the style, and signs the order.

After the design service is completed, submit relevant information and complete the design process.

After the design is completed, submit it to the decoration company for confirmation.

It mainly reviews the plan and quotation, and whether it meets the requirements.

If the requirements are met, the decoration company will determine the order and submit it to production.

After the order is submitted for production, it will also enter the production pool and be distributed to the nearby factory.

After the factory receives the order, the order is completed after dismantling the order, optimizing, preparing materials, producing, packaging, entering and out of the warehouse.

Products completed by the factory are transported to a distribution center similar to that of some east.

Then the order can be sent to the decoration company, and the decoration company will determine the installation date.

You can also arrange installation by entering the warehouse.

After the order is determined to be installed, the order information will enter the freight department, a delivery process similar to the freight lala.

During this period, the software will choose the delivery means based on the number of products. After the product is distributed and transported to the owner's home.

The transportation and distribution process is over and the installation process is entered.

Also in the installation pool, it can be assigned by the installation service department, or the installation master can undertake the installation tasks according to his or her actual situation.

After the installation is completed, enter the acceptance process.

Customized home products are accepted by the home service platform, the acceptance specialist, jointly with the decoration company and the owner.

If the acceptance is passed, the entire process can be completed.

In summary, the home service platform is: decoration company place an order, store accepts orders, designers measure the ruler design, make an appointment with customers to the store, design, select materials, sign a contract, send the decoration company to confirm, place orders to produce, product manufacturing, and after completion

.

Send it to the distribution center, deliver it to the door, install the product, and finally accept it.

Complete a closed loop.

In this closed loop, the store does not need to intersect the order amount with the customer.

Because the amount of home is bundled with the decoration company's package, the product price is settled with the decoration company.

For example, the decoration quotation of 1,088 yuan per square meter includes customized home products with 36 projection areas.

What the designer needs to do is to try to get closer to the 36 projection areas when designing.

It can be less than 36 projection areas, but not more than 36 projection areas, more than this number of areas.

The customer needs to pay for the extra money.

And it is charged according to the market sales price.

This will benefit all three parties.

If settlement with the decoration company is calculated based on a projection area of ​​880 yuan, then the market sales price will be at least 1,800 yuan per projection area.

This price is a common sales price in the market, which can prove the value of the product.

Calculated according to the package price of the decoration company.

36 projections × 1800 yuan = 64800 yuan.

The settlement price of the decoration company and the store is only 31,680 yuan.

The decoration company has a profit of more than 30,000 yuan.

After the owner verified the price of the product, he felt that he had received great benefits.

If the additional 36 projection areas are added, the store can also generate income.

It can be said that it can be achieved by three goals in one fell swoop.

Putting aside business, the full process architecture of the home service platform is actually similar to that of e-commerce.

E-commerce is the order placing, payment, merchant delivery, logistics and delivery, receipt, settlement, and order completion.

The service platform just superimposes several processes based on the characteristics of each link.

Customer links: place an order, determine, pay, accept, pay, and complete.

Design links: acceptance, design, signing, submitting, and completing.

Production links: acceptance, production, storage, completion.

Delivery link: order acceptance, delivery, completion.

Installation process: order acceptance, installation, acceptance, completion.

Compared with e-commerce, although the home service platform is divided into several links, it is not technically difficult.

E-commerce transmits information throughout the entire process, while home service platforms need to add file delivery.

Because the process includes design drawings, quotation tables, order contract tables, installation drawings, etc.

For Cai Tianming and Cai Tianxing, such platform construction is simply a pediatric department.

They even have ready-made code, which you just need to use to modify and extend to go online.

The only difficulty is the sub-system on the main process, such as the intelligent warehousing system.

This requires research and development in combination with intelligent three-dimensional warehouses. Of course, you can also purchase a supporting system and then use it for secondary development.

For example, the cargo distribution system needs to be developed in combination with map navigation.

Even if the production and manufacturing system does not need to be accurate to each process, the data for incoming and outgoing must be accurate, otherwise it will be very depressing to install missing parts.

With just one home service platform, there are more than a dozen sub-systems attached, which is not that simple to complete.

However, once the main process and main system are clear, even if there is no system, it can be run temporarily through manual operation.

The two brothers were very excited. With their keen perception, the more they perfected the system framework, the more they felt that this business model was perfect.

Although it is very cumbersome and the process is very long, there are many technical points that need to be broken through.

But because of this, technical barriers will be formed.

Once a business model is formed, it will take several years to imitate others to create the underlying construction required for the entire business model.

And a few years are enough for the company to form a giant existence.

After the two brothers got off in the afternoon and stayed busy until after 21 o'clock in the evening.

When the entire system structure is completed.

The two of them realized that they had not had supper.

After looking at each other, they turned off their computers with a wry smile and went to the night market stall on the roadside of Daxihai to have a midnight snack.

After dinner, they returned to the hotel and the two of them stared at each other.

35 years old is already old for it.

When did the two brothers have been young?
Chapter completed!
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