The moment she saw the system prompt, Ma Lan almost went berserk!

She never expected that her first live broadcast would be so low!

This greatly hurt her self-esteem.

Furious, she directly called the platform customer service. When she heard the customer service said: "Hello, how can I help you?"

Ma Landeng angrily cursed: "Why did you block my live broadcast room?! Who gave you the right?! Believe it or not, I'm going to call the police now?!"

The customer service quickly reassured: "Hello, please calm down first. Can you tell me the reason why you were blocked?"

Ma Lan said angrily: "Suddenly a message popped up saying that I insulted others. What does this mean?"

The customer service said politely: "Madam, please provide your platform ID number, or the mobile phone number you used when registering."

Ma Lan said angrily: "That's the number I called!"

The customer service said: "Please wait a moment, and we will verify the specific reason for you."

Then, I heard a crackling sound of typing on the keyboard from the other party.

Later, the customer service replied: "Hello madam, after our verification, a platform user complained to the backend that you insulted him in a private message. Judging from the screenshots of the chat records he provided, it is indeed your language that was not used properly.

Appropriate, this is illegal behavior on our platform."

"I broke the rules?!" Ma Lan gritted his teeth and scolded: "Then why didn't you tell me why I scolded him? Didn't you see what he said in the message in my live broadcast room? He said that if he brushed me, his account is considered useless.

What do you mean? Insulting people?!"

The customer service patiently explained: "Hello madam, according to what you just described, the content of this user's message in your live broadcast room does not violate the regulations of our platform and is normal communication content. However, you insulted the other party and cursed the other party's whole family. This is

It obviously rises to the level of personal attack."

"You are being unreasonable!" Ma Lan said angrily: "Such words are clearly humiliating. You also said that this was a normal communication. Why do you protect him so much?! And this matter first

It was he who ran into my live broadcast room and made such nonsense. After he humiliated me, he ran away. Can’t I just scold him? Do I deserve to be humiliated by him?!"

The customer service had no choice but to explain in a nice voice: "Madam, maybe his words made you a little uncomfortable, but according to the regulations of our platform, his words did not reach the bottom line of the platform, but what you sent to the other party was indeed a bit excessive.

, our administrator’s penalty of banning your live broadcast room for 72 hours is also in compliance with regulations, and we hope you can understand.”

Ma Lan said angrily: "I don't understand, I understand! I paid for it, two thousand yuan! It's okay if you don't help me, but you still go after that bastard, aren't you bullying honest people?

?!"

The customer service said helplessly: "Madam, first of all, I want to make it clear to you that we do not favor any party, we just act in full compliance with the regulations of our platform."

"In addition, I also saw your promotion orders. The total amount is two thousand yuan. But before your live broadcast room was banned, your promotion orders consumed a total of fifteen yuan and eighty cents, because the live broadcast room has been

It is in a banned state, so promotion orders are also suspended;"

"If you need a refund, you can apply in the backend at any time, and we will refund the remaining balance to your payment account in the same way;"
Chapter completed!