Chapter 394 The Ending of "Chile" and Zheng Shaorong

Author: No wine on the table

Two days later (May 25), at around 4 pm, a hot topic suddenly appeared on Douyin, titled "Sanmu Network blacklists 'Chile'".

The source of this hot topic comes from a media account called "New E-commerce Magazine", which released a news video at 2:42 pm.

Contents are:

[Recently, a quality problem with an umbrella sold by Mr. Mori had aroused widespread attention from netizens. For this reason, we called the person in charge of the investment promotion department of Mimu Network (Mr. Mori Company).

Reporter: "Recently, many people said online that an umbrella sold in Mr. Sen's live broadcast room had quality problems. It seems to be quite serious. Is this a problem?"

Sanmu Network Investment Department, Manager Wang (Wang Chengyong): "This is the case, but we have already dealt with it."

Reporter: "Why does this problem occur?"

Manager Wang from Sanmu Network Investment and Commercial Department: "Our problem is not evaded... Our supervision is not strong enough, so they have taken advantage of loopholes."

Reporter: "Who are they?"

Sanmu Network Investment Department, Manager Wang: "Brand Party."

Reporter: "The problem lies with the brand?"

Sanmu Network Investment Department, Manager Wang: "Yes."

Reporter: "Why do you say that, is there any evidence?"

Manager Wang from Sanmu Network Investment and Commercial Department: "We have investigated and there is some factual evidence."

Reporter: "Can you disclose it?"

Sanmu Network Investment and Promotion Department, Manager Wang: "It's not very convenient."

Reporter: "Then what's going on, can you tell us?"

Manager Wang: "We sold an umbrella before. The sample given to us by the brand was very good. We tested it many times, but we didn't find any problems. Then we went to the live broadcast room, but the goods were sold.

, it will be different when it comes to the audience."

Reporter: "What you mean is that the sample the brand sends you is a good-quality umbrella, but the one sent to users is a bad-quality umbrella, right?"

Sanmu Network Investment and Promotion Department, Manager Wang: "Yes."

Reporter: "The brand has cheated you?"

Manager Wang from Sanmu Network Investment and Investment Department: "I don't know. They said there was a problem with the materials, and they themselves didn't know... They said that, but we don't know if it is true or false."

Reporter: "Have you not investigated?"

Sanmu Network Investment and Promotion Department, Manager Wang: "How to investigate this? Such a thing... cannot be investigated."

Reporter: "Oh, is this all the responsibility of the brand? Do you have no responsibility for yourself?"

Manager Wang, Sanmu Network Investment Department: "We have a responsibility. I said before that it was because of our poor supervision that made them take advantage of loopholes... We have held a meeting internally on this matter, and we will definitely improve the supervision system in the future.

Make sure that things like this don't happen again."

“…”

It is reported that the brand involved is called "Chile". Two days ago, they had issued an apology statement on the matter.

They claimed that the reason for the quality of the umbrella was caused by the wrong delivery of raw materials. They did not discover it in time because they were short in establishment and lacked experience.

This statement has been questioned by many netizens.

Reporter: "Do you suspect the brand did it on purpose?"

Manager Wang from Sanmu Network Investment and Investment Department: "I said I don't doubt this, do you believe it?"

Reporter: "Don't believe it."

Sanmu Network Investment Department, Manager Wang: "Alas, this happened, Mr. Sen and our company's reputation suffered a lot of losses, and the company's pressure was very high... Under this pressure, I don't doubt it is not

It's possible."

“…”

In addition, in the apology statement issued by "Chile", it also mentioned that a full refund will be made to users who have purchased umbrellas before.

Reporter: "The brand has issued a statement before, saying that it would provide a full refund to the purchaser, but there is no need to return the goods. Is this true?"

Manager Wang from Sanmu Network Investment Promotion Department: "It's true... We contacted them as soon as we received feedback from netizens, and after negotiation, we decided on this compensation plan."

Reporter: "How is the process done at the moment?"

Manager Wang from Sanmu Network Investment and Investment Department: "It's almost done, it should be completed in a few hours."

Reporter: "After completing it, will you still choose to cooperate with the 'Chile' brand?"

Sanmu Network Investment and Promotion Department, Manager Wang: "No more."

Reporter: "Why? They have apologized and have given compensation plans, and their attitude seems to be quite sincere."

Sanmu Network Investment Department, Manager Wang: "They are really not sincere. We don't know. We only know that this incident has caused great damage to Mr. Sen and the reputation of our company... Regardless of whether they did it on purpose or not, the consequences have been put forward.

It's here.

We have held many meetings and finally decided to vigorously improve the product selection system and supervision system. One of the important points is that we will no longer cooperate with brands and factories with bad records in the future.”

Reporter: "Are you putting the 'Chile' brand on the 'blacklist'?"

Sanmu Network Investment Department, Manager Wang: "That's right."

Reporter: "Will you sue them later?"

Manager Wang from Sanmu Network Investment and Trade Department: "We will reserve the right to sue, but it is still uncertain whether to sue it."

“…”

After interviewing the person in charge of Sanmu Network Investment Promotion Department, we contacted Zheng Shaorong, the chairman of "Chile".

Reporter: "I am a reporter from 'new e-commerce' and I want to give you a simple interview about the previous 'low-quality umbrella'."

Zheng Shaorong: "The umbrella (thing) has been resolved."

Reporter: "Solved?"

Zheng Shaorong: "We have refunded the money."

Reporter: "Oh? You are moving quite fast."

Zheng Shaorong: "It should be that if we make a mistake, we will take it immediately and make up for it immediately."

Reporter: "You are right, but many netizens questioned the apology statement issued by your company before."

Zheng Shaorong: "What questions do you have?"

Reporter: "Many netizens think that you deliberately sent defective umbrellas to users, so that you can earn more money. Now apologize and compensate are just an unscrupulous move after the matter is exposed."

Zheng Shaorong: "Impossible! There was a problem with the raw materials. It was just because we had insufficient experience and poor supervision that we did not discover it in time. It was definitely not intentional!"

Reporter: "Netizens don't think so."

Zheng Shaorong: "I think you misunderstood. Many netizens support and understand us."

Reporter: "But there are more voices to question you."

Zheng Shaorong was silent for a moment.

Reporter: "You should explain to the audience again. After all, the reason you said, "There is a problem with the raw materials and you don't know it. It's also made into a finished product and finally sold it to the user." It sounds not very credible."

Zheng Shaorong hung up the phone directly.

...】

After the news video was released, it was brewing for more than an hour and became a hot topic in Douyin around 4 pm, but it was not on the hot list or spread to the external network, and its influence was relatively limited.

As of 12 o'clock that night, the video received a total of 2.6 million views, 50,000 likes, 20,000 comments, 3,000 reposts and 4,000 collections... Overall, the popularity is not high and has not been formed.

Diffusion effect.

But the related comments are very enthusiastic.

[Mr. Sen is too uncautious and cooperates with such a brand.]

[-He should only find big brands to cooperate with, such small brands are prone to problems.]

[-Big brands are expensive, small brands are cheap, and the prices are much different.]

[-You get what you pay for, quality is the most important!]

[-As you say, small brands should die, only big brands deserve to live?]

【-???】

[Apology is useless. Dogs can't change the food. Zheng Shaorong can cheat once, and he can cheat the second time. Sanmu Network is right not to cooperate with him.]

[Fraudulent consumers should constitute criminal liability, right?]

[-Consumer Rights Protection Law: The crime of fraud can be sentenced to fixed-term imprisonment of not more than three years or more.]

【-(Thumb)】
To be continued...