Chapter 441 Touching the conscience

In fact, Chen Mingluo had sufficient information about the causes and consequences of the fake seed incident at this time, so when he explained it to Xuemeng and the others, he seemed calm.

During this process, Chen Mingluo also invited the farmers' representatives and asked them to make some supplements so that Xuemeng and the others could conduct careful investigation and comparison, and then make some records.

To draw a correct conclusion, it is definitely inappropriate to just listen to your own family's opinions. Chen Mingluo is not worried about whether there will be any unfavorable words for him. After all, as the two opposing sides, it is impossible to have some confrontation without any confrontation.

All he had to do was to make the facts clear and then make the supermarket standpoint.

"As our Mingyu Supermarket, we naturally have to assume the sales responsibility in this fake seed incident, which is beyond doubt." Chen Mingluo expressed his attitude, "As a conscience enterprise and the largest chain storage supermarket in Yangshuo City, we have an obligation to ensure that customers who shop in our supermarket are away from the infringement of fake goods. Therefore, for customers who can provide a basis for shopping in our supermarket, we will make corresponding compensation based on the quantity of shopping and the losses they cause."

Now farmers who have presented shopping receipts have been identified as having received compensation of twenty times the original price from the Guanyu Supermarket, which is enough to make up for the losses caused by seed quality problems this year. This has changed many people's hostility towards the supermarket, and they believe that Mingyu Supermarket is a responsible seller and has the courage to assume their responsibilities.

"Can those who cannot provide shopping receipts be able to bear this loss themselves?" Xue Meng asked with some concern.

At this time, she learned about Mingyu Supermarket’s actions in the entire incident, and her attitude towards Chen Mingluo also changed a few times. After all, who is the culprit of this kind of thing is now clear. Strictly speaking, the supermarket is actually a victim.

As she said, if the supermarket does not keep the quality of the purchase, it must bear joint and several liability for the goods it sells with quality problems, and must not shirk responsibility. However, who should bear the losses after compensation by the seller? If it is the responsibility of the producer or the responsibility of other sellers who provide the goods to the seller, the seller has the right to seek compensation from the producer or other seller.

The biggest problem now is that the producers run away, so the supermarket has to bear the part of the responsibility that originally did not belong to it. This is actually a bit unfair, but Mingyu Supermarket has not expressed any other opinions. Anyone who can provide a basis for shopping has received sufficient high-standard compensation at this time, and no one is dissatisfied with it.

However, as Chen Mingluo said, Mingyu Supermarket is not the only one selling products of Mingtian Technology Seed Company in Yangshuo City. Many farmers purchase seeds through other channels, so the supermarket is not obliged to bear the liability for compensation for others.

In response to Xue Meng's question, Chen Mingluo also expressed his attitude, "From a legal perspective, our supermarket does not assume the obligation of after-sales service for products that cannot provide shopping basis from our supermarket. Everyone must be clear about this."

"What about morality?" The intern reporter girl who followed Xue Meng over interrupted.

Chen Mingluo smiled and said, "My ethical, I can let you take a look at our supermarket's sales list first."

The staff quickly brought up the sales list about fake seeds and asked them to look at them one by one.

Xue Meng took the list and looked at it. It was the data printed on the computer, the sales date, the specific time and quantity, and remembered clearly, and even the payment was marked from which channel it was settled.

Judging from the situation of several transactions, they basically divided into four batches of people to purchase, and there were no separate purchasers. This can also indicate that each batch of farmers who came to purchase were at least familiar with each other.

"There are 15 farmers who have received full compensation now, and there are in each batch." Chen Mingluo then added, "That is, those people should be clear about who are the seeds purchased in our supermarkets, and they themselves are clear about them."

After seeing these situations, these people at the TV station stopped talking. Everyone knew very well at this time that according to the information provided by Chen Mingluo, they could basically conclude that at least most of the farmers who came to the supermarket to make trouble now were unreasonable, and they were not customers of Mingyu Supermarket.

Xue Meng looked at the information and felt that this matter was a bit complicated. If so many people hadn't tried to take the loss, Mingyu Supermarket would have easily completed the compensation. But when Chen Mingluo's tone seemed to have lost his shopping voucher, as long as there were enough people to prove his identity as a customer in Mingyu Supermarket, he would have borne the other party's losses.

But now, some people's troubled waters have caused Chen Mingluo to feel unhappy, so he only plans to do things according to the law.

From a legal perspective, Chen Mingluo did this, and morally speaking, the other party was not morally prioritized, so Chen Mingluo did not intend to bear other losses other than legal liability, which was obviously unfair to him.

"But, since there are other sellers in Yangshuo City, why do they have to come to your supermarket to ask for compensation?" Xue Meng felt that this was a bit strange.

If they bought seeds from different places, they could come to ask for compensation. Why did they have to go to Mingyu Supermarket to seek justice? What does this have to do with Mingyu Supermarket?

"We have also conducted an investigation on this matter," Chen Mingluo explained. "There are two dealers in Yangshuo City, but because of this incident, everyone ran away, so everyone came to us and wanted to take advantage of the troubled waters."

"This is really a complicated thing-" Xue Meng also felt a headache after hearing this.

Fortunately, she is just a show host, and she only needs to respond objectively to this matter, and she does not need to judge who is right or who is wrong, otherwise it will be even more troublesome.

Xue Meng and the others asked some questions and recorded the audio, but during the video, Chen Mingluo asked the supermarket manager to do it, and the three shareholders were unwilling to be so arrogant.

These people on the TV station can understand this. After all, rich people don’t like to be so high-profile. Once this face becomes famous, it often feels inconvenient. Because of this, many people who show up in public are actually spokespersons, not real bosses.

Xue Meng was quite satisfied with today's gains. Apart from being touched by Chen Mingluo, she felt a little indignant, she had no other regrets.

It can be imagined that if today's interview was sorted out and it would be a good show after it was organized, the effect would be very good.

In the few days after 315, such a farmer cheating incident occurred, which is a key topic in itself, but more importantly, the more complex problems caused by this farmer cheating incident, such as moral issues, legal liability issues, and the definition of responsibilities of producers and dealers.

Judging from the current situation, the Consumer Rights Protection Law, as a law applied to practice, still seems a little rough and cannot play a role in protecting consumer rights. Moreover, the overly extensive rules and regulations have greatly damaged the interests of sellers.

Just like in this fake seed incident, in fact, the seeds purchased in the supermarket have production certificates and various qualification certificates. The seed company is also a local regular manufacturer. As a supermarket, there are tens of thousands of goods on the shelves. The after-sales service it can provide is generally limited to contacting and coordinating with the manufacturer on behalf of consumers and demanding compensation, and at most it is to make some advance payments.

However, it is not a very reasonable approach to make the supermarket completely bear the losses. After all, it does not have the power and ability to inspect. All the goods on the shelves are issued by the quality supervision department. This responsibility should not be borne by the supermarket.

After thinking for a long time, Xue Meng was unable to get the idea. She thought that these questions could make legal experts worry. As for topics such as government compensation, it is probably better not to mention them, otherwise it would be easy to cause trouble.

Chen Mingluo invited dinner, but it was not very luxurious. After all, there were a group of people waiting to claim compensation.

In addition to the executives of the supermarket, the TV station, there are about a dozen representatives of the villagers, and there are a total of four tables in a large private room.

"It is also a fate that we can sit together today." Chen Mingluo said, holding up his wine glass. "The fake seed matter has been figured out now. The person in charge of the company has already escaped. Now the police are arresting them all over the world. I guess they will be arrested sooner or later. Regarding the compensation issue, as a dealer, our supermarket will still bear the responsibility. According to the law, if everything can provide sales evidence, we will compensate and pay according to the highest standards. As for our losses, we will claim compensation from the manufacturer. Although this compensation may not be obtained, we have accepted it."

Everyone here listened to Chen Mingluo's words, and the feeling in his heart was definitely different.

Those who keep sales receipts are naturally very at ease because the staff have checked the quantity and amount of purchases with them, and then asked about the compensation intention based on twenty times the face value, and naturally everyone expressed satisfaction.

But if you cannot provide evidence, you will be more confused. After all, the responsibility is not in the supermarket, but in yourself. It is unrealistic for others to help anyone solve the problem.

There are some who are just taking advantage of the troubled waters, so naturally they don’t have any evidence.

"I originally had more considerations than now," Chen Mingluo said. "My original plan was to make up for the loss as long as the customer who bought fake seeds from me, even if he could not provide sales notes, as long as the situation was true, we would compensate for the losses-"

Everyone was stunned when they heard this, and even Xue Meng was a little surprised, because it could be seen from the meaning expressed by Chen Mingluo before that Chen Mingluo did not intend to take on additional responsibilities, because some of the other party's behavior made him feel unhappy. After he said this, he didn't know whether this was true or false.

"But now--" Chen Mingluo patted his chest with some pain and asked in anger, "You talked with your conscience. How many of you have bought seeds elsewhere, but they came to our supermarket to ask for compensation?!"

Some people's faces immediately turn red. People with ghosts in their hearts will always be a little different from others. Even if they pretend to be okay, they will not show any strangeness.

Xue Meng looked around and couldn't help but sigh, thinking that no wonder Chen Mingluo was unhappy. No matter who met a group of people who were fishing for trouble, he would not be very happy.

"To be honest, I don't care about these money, but is it worth our help to rely on deceiving others to make up for our losses?!" Chen Mingluo asked.

After this meal, everyone dispersed, and the villagers around the supermarket office area also dispersed.

After Xue Meng left the supermarket and got into the van, she said with some emotion, "This person is indeed a bit different."

In the evening, Xiao Mingxue called Chen Mingluo to inquire about this matter.

"Why do you even know about this?" Chen Mingluo was a little surprised.

"Yangshuo is such a big place. What can you hide? What are you planning to do about this?" Xiao Ming Xuewen said, recently he focused on rural consumers. If the fake seeds are not handled properly, the problem will be very serious.

"We have been dealing with it seriously, but several dealers in Yangshuo have gone away and manufacturers have also gone away. Not many people can provide our supermarket sales receipts. Now we are carefully identifying and handling it, and then deciding how to make compensation." Chen Mingluo replied.

"In fact, you can do this kind of thing as long as you can follow the rules. After all, there are too many people involved, and the municipal government will also file a claim against the local government of the manufacturer and ask them to take their own responsibilities." Xiao Mingxue's words already indicate that the municipal government has begun to focus on this matter.
Chapter completed!