"You two, stop arguing, the doctor is here." The onlookers reminded the two people, but the two people couldn't listen to anything the people around them said.
The aunt said to the man: "Why are you in a hurry? It's your turn to go home after my mother has finished her illness. You can sit outside and wait."
"It's obvious that I'm in front of you, do I need to give in to you now?" The man yelled, he couldn't bear it anymore. It was obvious that someone who jumped in line actually kicked him in the face. Is there any justice?
"No, this man came in behind us." There was a grandmother behind us, also a family member of the patient. When she saw this situation, she became anxious and slapped her thigh to shout.
It’s over. Who of these patients comes first and who comes last? No one knows. Don’t even think about asking the emergency nurse. The emergency nurse is too busy to pay attention to these details.
It’s time to test doctors’ non-medical skills.
"You guys go out first." Xin Yanjun said to all the patients and their families crowded in the consulting room. The doctor must not be able to squeeze so many people in here when he is treating patients.
"Doctor, we are here to see a doctor." All the patients and their families said in unison, firmly disagreeing. Everyone was afraid that whoever went out first would be squeezed out by others and become the last in line to see a doctor.
"No, I will show you the medical records first, and then call you in one by one to take a look." Xin Yanjun tried to calm down the atmosphere that was about to explode.
"Tell me who you want to see first." The man held up his ticket, "I'm at the front, you can ask the nurse."
"Doctor, I brought my mother here first. My mother is lying on the bed outside, the bed that the nurse gave her. She has high blood pressure and is dizzy now. Doctor, please take a look at my mother first." The aunt followed.
Shout loudly, and your voice must be louder than the man opposite.
"You said your mother was lying there because there was a bed when she came in. My father vomited all over his body and couldn't sit still in the chair. Doctor, if you don't believe me, go outside and see if my father's condition is worse than her mother's.
!" The man was going crazy.
"What do you think of my child? He has a high fever. Doctor, you can hear the crying outside. It's my child crying." The grandmother of the sick child touched her eyes as if her grandson was about to die of illness.
Therefore, emergency patients are much more difficult to deal with than outpatients, and they are eager to tear one doctor into several doctors.
To be honest, the triage nurse will first take some corresponding measures according to the patient's symptoms when he comes. For example, if the patient is in good condition and asked to sit on a chair, but it really doesn't work, he must give her a bed to lie down first.
Xin Yanjun was thinking in her mind.
The main difficulty in tonight's situation is that each of these family members has a hard temper and is a head-on confrontation. It is difficult for the doctor to mediate. Especially now that the truth has fallen into a Rashomon state, I really don't know what this group of people are.
Who comes to see the doctor first?
"Teacher, if this is not the case, I will go outside to see the condition of the child first. See if the child needs to notify the pediatrician to come down and help with consultation." Xie Wanying suggested to the teacher.
Xin Yanjun immediately understood what she meant and gave her an appreciative look: Well, she is calm enough and has grasped the key points of differentiation.
The three families were the most quarrelsome at the scene. As long as these three families were calmed down, other patients and family members would not have rising anxiety, and the chance of further conflicts breaking out here would be reduced to zero as soon as possible. This is very important to the doctor.