Xiaoyao Express, which has been in business for more than a month, now has 400,000 orders received and shipped every day, and its development momentum is very rapid.
no way.
Xiaoyao Express is really fast and great.
Call and make sure the courier arrives within an hour, instead of asking you to wait until a certain time for the courier to come to your door.
From the moment they receive the goods, they can upload it directly to the Internet through the GPS positioning scanning system they carry with them, allowing you to track the status of the goods.
Now Xiaoyao Express's logistics system is located in big cities and the Pearl River Delta and Yangtze River Delta. If there are no special unexpected circumstances, express shipments from other places can be delivered to the recipient the next day if shipped today, and there is absolutely no guarantee that there will be any
Things like theft and unpacking.
Even the couriers of Xiaoyao Express will proactively remind customers receiving the goods that if they want to check, please open the box and check. They will wait until the customer confirms before signing and confirming. If there are any problems, they can easily handle them.
The recipients were so moved that they were confused.
Whether it is express delivery from Tiantian, STO, YTO, etc., the couriers will never allow you to check first and then sign, because they are afraid of taking responsibility.
According to the survey of foreign express delivery giants, the number of customers who check first and then sign, unless they encounter subcontracting, theft, intentional damage, and unreasonably place the responsibility of the consignor on the courier, is less than 0.2.
That's two thousandths.
If all express parcels are included, the number is less than one in 100,000.
The express delivery giant's response to this is that it would rather be one in 100,000 desired by customers than give up its high-speed and high-quality services.
They did this abroad, and they succeeded, which indeed made them favored by customers.
However, they rarely do this in China because they are not confident about the quality of Chinese people, and as foreigners, they naturally have psychological advantages. Just like the three-guarantee on cars, it has been practiced abroad for decades.
, but when you get to China, you just pretend to be deaf and dumb, pretend to be crazy and act like a fool, but you don’t treat everyone equally.
Huaguo's 80 express delivery companies also do this, which will lead to a lot of complaints in the future. In the eyes of customers, they are just second-rate express delivery.
Of course, there are also reasons for joining the express delivery branch. They are all contractors. If such a problem is encountered, the headquarters will not compensate, but they, the branch franchisees, will compensate.
But the franchisees will not pay for it themselves. They will ask the courier to compensate. The courier only pays 50 cents for each package. The income of one yuan is tens of hundreds per compensation. Where can they get the money?
Therefore, they will never let customers open the package and inspect it before signing unless absolutely necessary. This is causing trouble for themselves.
The truly most powerful SF Express, Daejeon and several other outstanding private express delivery companies have learned this trick from foreigners, and they manage it vertically by themselves. All personnel are recruited by their companies themselves, and the issue of compensation does not need to be left out.
The courier was asked to take responsibility for no reason, but after several years of implementation, the probability of being wronged was still no more than one in 30,000.
Xiao Qi had long known that the result would be like this, and he also knew that in the past few years, domestic first-class express companies such as SF Express would only implement the policy of checking first and then signing when customers make noise.
No such thing.
As everyone knows, what you say and what you passively accept give customers completely different impressions.
Therefore, Xiaoyao Express did not passively wait for customers to make this request, but proactively asked customers if they wanted to do this.
As a result, everyone has a refreshing feeling, and they all feel that this express company is kind.
So on the contrary, even if there are some problems that belong to Xiaoyao Express, they will not care about it.
And after receiving the goods, without exception, they will praise the sender of Xiaoyao Express.
"Lao Zhang, the express delivery company your company chose is great! My car stalled for more than an hour for repairs, and the young man just waited at the door of my store for more than an hour! Well, the quantity and quality of the goods are both right...
…Next time I send it over, I’ll look for them! I’ll feel at ease!”
"Boss, I have to praise you! It took less than 24 hours from east Guangdong to Chengdu, and it was already in my hands. The courier uncle also asked me to check my mobile phone before signing, which is very good!"
"Sure enough, it's expensive for a reason! Xiao Qi's courier company is the same as his DreamPad. The quality is guaranteed! The conscience guarantees! This attitude is unspeakable! I'd better call them next time I buy it. If it's more expensive, we'll be happy with it!"
"Haha, I finally enjoyed same-day delivery. I bought something with DreamPad during class in the morning and it arrived during dinner in the afternoon... 150 yuan was well spent!"
"..."
Every day in various forums on the Internet, whether it is really thanks or instigated by the trolls hired by Zhou Bo, the reputation of Xiaoyao Express has already surpassed that of SF Express, which has been developing in a low-key manner, and it has become the number one express delivery company in China.
"The best express delivery for us Chinese people!"
The sailors often brag about this shamelessly.
If a rumor is blown a thousand times, it becomes the truth.
What's more, Xiaoyao Express is really good except for charging a lot of money, so gradually, everyone has the same idea in their subconscious mind.
It is now 2007, Weibo, WeChat, Tieba, etc. have not yet spread, and the important functions of trolls have been revealed to people for the first time.
Even the dozens of advertising planning companies that were hired were horrified by the effect of this viral spread, and they deeply admired CEO Zhou Bo who planned this matter.
As everyone knows, of course, only Xiao Qi, a reincarnated person, knows about such a forward-looking thing. The series of secret books he handed over to Zhou Bo contain many propaganda methods for future generations!
Although Zhou Bo's reputation has become a legend in the advertising and marketing industry, for him, this is nothing to be happy about.
Because Xiaoyao Express's daily losses now exceed 30 million, not counting other expenses of Xiaoyao Logistics Park. Otherwise, the loss alone would make the elegant and elegant President Zhou lose all his hair.
Fortunately, due to various advertising effects, the daily express delivery volume is also constantly increasing.
However, according to estimates, only 2 million orders per day can be achieved to break even.
400,000 to 2 million.
Looking at this huge difference in numbers, Zhou Bo sighed involuntarily.
When will the good days come! (To be continued. Please search Piaotian Literature, the novel will be better and updated faster!)