This is a middle-aged man with a square face, thick black eyebrows, and a slight smile on his face. He looks calm and serious, and he also has a sense of mystery that ordinary people don't have. {Free novel}
Secretary Qiu stood up in a hurry and greeted the man with a smile on his face, "Director Ma, I'm sorry, because Xiao Feng arrived first, so I chatted with him for a while. I can't come to greet you in person, please.
I must understand."
Director Ma still smiled slightly, "Secretary Qiu is too polite. This matter is a bit urgent. You and Xiao Feng should talk about it first."
Secretary Qiu immediately introduced him to me, and then told Director Jiang to go out first. When Director Jiang left, Secretary Qiu also told him: "Book a room at the hotel outside our health department at noon. I want to invite Ma
The director and Xiao Feng are having a meal. By the way, please inform all the leaders at home in the hall to attend."[
Director Ma waved his hand hurriedly and said: "Secretary Qiu, don't be polite. Another day, I have to go back and report the conversation to the leaders of the department immediately today. Another day, I will come back to ask for your drink.
.”
Secretary Qiu said with a "hehe" smile: "That's fine. But next time it's our turn, Xiao Feng, to treat us."
Director Ma also laughed, "That's true."
Director Jiang smiled at us and went out. The smile he gave me was particularly meaningful. At this time, I suddenly felt an inexplicable nervousness.
Director Ma sat down. I looked towards Secretary Qiu's office and hurriedly made a cup of tea for Director Ma.
Secretary Qiu nodded to me with satisfaction, "Xiao Feng, please sit down first."
I hurriedly went to sit down opposite Secretary Qiu and Director Ma. I had no choice but to sit there because they were the ones looking for me to talk to, and they only left me a seat here.
Director Ma coughed twice, and then asked Ji Qiu, didn't you just talk to Xiao Feng? How was it? What do you think Xiao Feng is like in terms of ability, quality, etc.? "
Secretary Qiu smiled and said: "We have just started talking. We are talking about some issues in medical reform. He has not yet talked about his specific thoughts and opinions."
Director Ma smiled lightly and said: "Secretary Qiu, are you planning to train him to be your future successor?"
Secretary Qiu was stunned for a moment, then patted his knee gently, "Director Ma is truly worthy of being the leader of the Organization Department of the Provincial Party Committee. Well, Director Ma, you can ask Xiao Feng a question first."
Director Ma was still smiling lightly, "My question is very simple, that is: Xiao Feng, tell us, if you are asked to be the director of a hospital, what are you going to do?"
I have already considered this issue. I started thinking about this issue after Lin Yu told me about the upcoming transfer. However, she told me about the position of executive vice president at that time, so at the beginning I put this issue
My thinking was relatively narrow and specific. But fortunately, Kangdemao told me different news, so I immediately made some adjustments to my thinking in my mind.
I briefly talked with Dean Zhu several times last time, and his words gave me a new concept. His words made me understand that the most important thing in any unit is management, not advanced equipment.
The facts of the Liberation War and the Korean War tell us that advanced weapons alone are not the main factor in winning a war. The truth is the same.
I thought for a while and then said: "I think that the director of a modern hospital should take the healthy development of the hospital as the main goal. With good development, it will naturally gain the recognition of employees and patients. From a management point of view,
A good dean should first make management scientific, and secondly make management artistic. I personally think that although it is difficult to be a good dean, it is entirely possible to bring up a good team. Therefore, I think the first thing is the most important.
The most important thing is to bring out a good team... The hospital director must first focus on management, and on the basis of good management, further focus on modernizing technology, so that technology is in line with international standards. Let me explain, what I said
Management includes hospital culture, education on medical ethics and practices, etc..."
I briefly stated what I have been thinking about recently. Maybe Director Ma doesn’t understand hospital management, but Secretary Qiu should. But they must have the same view on management issues, because
They are all administrative officials, and in the final analysis, administrative officials study management issues. The Organization Department is in charge of people, and the Health Department is the direct management department of the medical unit. Since they are the ones who want to talk to me, I should talk to them.
Interesting questions, otherwise, no matter how in-depth I talk about medical technology issues, there will be no specific effect.
Although my new position was arranged by Lin Yu, it is definitely unfair to others, but the current situation of our country is like this, so I don't feel anything embarrassed myself. But I must be cautious,
Take this conversation seriously. After all, this is a way to show off your abilities. At the same time, I also know that this conversation is about Lin Yu’s face.
A person is promoted because of the opportunity given by the leader, but if he does not do well, he will not blame others. At this point, opportunities and abilities complement each other. Although I have not cared much about officialdom, but this aspect of things
But it’s something you can imagine with your toes.[
I spoke for about half an hour, and also talked about what I saw and heard at the University of Autland School of Medicine after going abroad. Finally, I said: "I found that our management is a bit worse than others.
For the most part, both medical technology and medical services are far behind others. Of course, there are institutional factors in our current conflicts between doctors and patients, but the problems in the management of our hospitals are the most important."
Secretary Qiu asked: "Do you think the problems with our current medical system are not the main factor in the conflict between doctors and patients?"
Director Ma was also looking at me. It was obvious that he was also very interested in this issue.
For me, I must speak like this, because the problem of the system cannot be touched casually. What is the system? It is the country's major policy, which is the policy formulated by the national leadership from the perspective of the whole country. People can criticize such policies, but
As people within the system, you cannot raise questions casually. Officials within the system are the executors of the country's major policies, so they cannot criticize such things casually. What the executors need to do is how to handle their own affairs.
Do a good job and how to avoid a series of problems caused by policy loopholes.
Since coming into contact with Lin Yu and Kang Demao, I have subconsciously understood this truth. In the final analysis, institutional problems are political issues. Once a person enters the officialdom, he must have the most basic political sensitivity at all times.
Sex. The issue I talked about earlier would probably have been mentioned by the two leaders in front of me even if I didn’t say it myself, because Secretary Qiu had already mentioned it to me. So I have to face it. There are also
One of the most fundamental reasons is that the current contradiction between doctors and patients is getting more and more serious. As an incoming hospital director, the main problem that he will face in the future is actually the problem of doctor-patient contradiction.
I replied: "When formulating medical policies, the state must consider issues from a national perspective. Such policies must be in line with the conditions of most regions across the country, and must also be combined with the country's political and economic conditions. The contradiction between doctors and patients arises
The most direct point is in the hospital, or a certain department of the hospital, or the conflict between a certain doctor, nurse and patient. In fact, when it comes to national policies, patients can only accept them even if they have opinions, because
Each patient is just a separate individual, and this individual can only obey the conditions in the face of national policies. Therefore, as the lowest level of medical institutions, hospitals have to deal with how to communicate with patients and how to provide maximum benefits to them.
The most fundamental thing is to serve patients well, how to alleviate their pain and how to minimize their medical expenses. In fact, as for the problems existing in our current medical units, many problems still lie in the management of the hospital, such as
Issues such as drug prices, service attitude of medical staff, etc..."
Director Ma asked: "It seems that Director Feng is very confident that he can become a qualified hospital director?"
I suddenly felt that there seemed to be a kind of questioning or coercion in his question, "After all, I have been the director of a department in a hospital, and I pay more attention to the problems that exist in the hospital. At the same time, I also
I have done some thinking. However, seeing problems and solving problems are two completely different aspects, so I cannot guarantee whether I can really manage a hospital, but I will try my best to solve all problems that may arise.
.”
Secretary Qiu nodded and said: "I really believe in your ability. Being able to see the existence of the problem is the most important thing. It's just like you are doctors. Only after you diagnose the patient's disease can you formulate a plan."
Come up with a reasonable and effective treatment plan. Director Ma, do you think this is the case?"
Director Ma also nodded and said: "That's true. But I am very interested in Director Feng's previous topic. Director Feng, let me ask you another question. How do you think a tertiary A hospital should be managed?"
Just now, Secretary Qiu was obviously speaking for me, so I was very grateful to him in my heart. And I clearly felt that Lin Yu must have greeted him in advance. I know that he, as my direct and greatest
Boss, it definitely makes sense to be biased towards me. However, Director Ma seems to be different. He doesn't seem to like my previous rhetoric, and his current question has fully demonstrated this.
.
Now I suddenly realized that the director of the organization department didn't seem to be here to talk to me for a formality. He didn't seem to believe in my ability. I don't think this is surprising. He looks to be in his forties.
I am only a department-level cadre, so it is strange that I have no idea about my appointment. This is just like the people in the bank who see others withdrawing huge sums of money every day and find it difficult to balance their hearts.
Maybe I misunderstood him, or maybe he is a serious and serious person. But I have to answer his question now, because Secretary Qiu did not speak anymore.
Perhaps Secretary Qiu is considering that Director Feng is, after all, the director of the Organization Department of the Provincial Party Committee, so some things cannot be done too much.
For me, this question must be answered immediately. Rhetoric will not make Director Feng acceptable.
Of course, I believe that he does not have much energy as a division chief and will not have much impact on my promotion this time. But I feel that I must face it cautiously. The same principle applies: I cannot lose Lin Yu's job.
face.
"The first thing is to put people first in management, that is, to carry out humanized management. Humanized management is conducive to improving hospital management efficiency and enhancing the core competitiveness of the hospital. In management work, we must accurately grasp human nature and base the management of people on
In terms of understanding of human nature, only by constantly meeting the needs of employees can we effectively stimulate people's intrinsic motivation and trigger people's conscious actions. Of course, more attention should be paid to democratic management to fully reflect the ownership status of employees and fully satisfy their need for respect.
." I began to say that such an expression was a bit formal, but I had no choice but to do it because I felt that the two people in front of me might be more able to accept such an expression. Moreover, from my own perspective,
I have always felt that a person's freedom and dignity are particularly important. Doctors and nurses are all human beings. Although some of them accept red envelopes from patients or accept kickbacks from pharmaceutical companies, that is not all their responsibility.
The social atmosphere is already like this. As medical staff, they are under pressure that ordinary people cannot understand every day. The health and lives of patients are in their hands, and they are always suffering from the fear of medical accidents. Therefore, I think it is important to safeguard medical care.
The interests of personnel are the most fundamental, because they are human beings too.
And as far as I know, the learning process of no major is as difficult as that of medicine. The training process of a doctor is much more difficult than other majors. Medical students have to face the fear and nausea of dissecting a cadaver for the first time.
Memorize the signs and treatments of a large number of diseases, so I take it for granted that doctors should belong to the high-income group. Of course, such things cannot be said, and everyone knows it well. But what I said before has already been expressed
That’s what it means.
Director Feng's face was expressionless, "What else?"
I couldn't figure out what he was thinking, so I took a look at Secretary Qiu and found a smile on his face, so I continued: "Also, we must create a good medical environment to meet the growing medical needs of patients.
.This is the basis for building an honest hospital. This requires that a kind of humanity should be reflected in the basic construction of the hospital. The beautification and warmth of the environmental construction should make patients feel comfortable. In addition, the medical treatment process should be convenient and clear.
Make the patient feel convenient. The hospital conditions also need to be comfortable and pleasant, so that the patient feels at home. Everything is done from the patient's point of view, and everything is handled according to the patient's requirements. As long as the patient is satisfied, the work will be considered a home."
Secretary Qiu suddenly laughed, "This is a very expensive thing. Haha! What you said is very good and makes sense. What else?"
I noticed that Director Ma's face softened a little, so I became more confident and continued: "Furthermore, we should try to be as humane as possible in medical services, further optimize the service process, build a service brand, and pay attention to small things.
Let’s start. When it comes to receiving medical treatment, we must be humble in language, sincere in attitude, and enthusiastic in reception. In diagnosis, we must be serious and careful, explain in detail, and never tire of asking questions. In treatment, we must be rigorous, prudent, scientific, and timely.
Rational use of medicines, etc. Hospitals should stand from the perspective of patients and strive to change the phenomenon of long queues during patient registration, treatment, pricing, payment, medicine collection, and hospitalization, and solve the difficulties of inpatients in eating, drinking, and resting, and strive to
Create a convenient and comfortable medical environment for patients to meet their needs to the greatest extent. We must fully respect the patients' rights to choose, know and supervise, so that patients can truly feel like they are at home."[
Director Ma nodded, "What else? You continue talking."
I said: "In addition, the first is to make patients feel at ease at the technical level. The biggest factor for patients to choose hospitals and doctors is based on their trust in the hospital, which is largely determined by technical strength and technical level.
Therefore, as a hospital, we must effectively strengthen the connotation construction, continuously improve the technical level, and meet the needs of patients for disease prevention and treatment to the greatest extent. This requires us to continuously improve the quality of medical care, implement full-process quality management in management, and reduce the risk of medical accidents.
Post-event supervision is prevention beforehand. Actively develop new medical technologies and new businesses. We must focus on development and breakthroughs to form unique technical advantages for the hospital and key departments. At the same time, the hospital must also focus on accelerating scientific and technological progress in key links and actively
Develop new projects and introduce new technologies. At the same time, we should also strengthen the cultivation of talents, encourage medical staff to strive to absorb modern medical science and technology knowledge and advanced methods, continue to engage in scientific research and innovation, and focus on the training of business backbones and subject leaders, so as to provide
The hospital develops reserve strength. It must also vigorously introduce high-tech equipment and cultivate competitiveness. Once the hospital has advanced equipment, it can greatly improve the accuracy of disease diagnosis and treatment efficiency, and enhance the competitiveness of the hospital. Therefore, the hospital must make overall plans
, actively and steadily purchase medical equipment that is necessary for the hospital and that can become a new development point, vigorously strengthen the training of talents, and create a high-quality technical team."
Secretary Qiu laughed again, "This is also a matter of spending money."
I also laughed, "Yes, many of our hospitals now need to increase investment. This is also one of the measures to alleviate the contradiction between doctors and patients. In fact, our patients do not have high requirements. They only need the hospital to help them solve their illnesses and be able to
Get low-cost, effective medical services. Although it is expensive to purchase equipment and train talents, if patients trust this hospital, the number of people going there will increase a lot. In this case, the burden on each patient will become apparent.
It’s not that serious anymore. Moreover, our hospitals are all service-oriented and non-profit institutions, so the health authorities also need to increase their investment.”
Secretary Qiu laughed, "I don't have that much money here."
I laughed and said, "Since the hospital is non-profit, the profit part should be used for hardware construction."
The business license of public hospitals in our country clearly states "non-profit", but there is no need to say more about whether this is the case. This actually involves institutional and political issues. So, I can only start from this
Let’s talk about this issue from a different perspective. But one thing I know is that it is very easy for a hospital to get a loan. Banks are very jealous and they are fully aware of the hospital’s ability to repay the loan.
Moreover, what I said above is indeed very reasonable, because as long as the hospital's various conditions are improved, there will be no need to worry about patients not coming. As long as there are patients and there are fees, there is no need to worry about any loans.
Director Ma nodded slightly, "These are very important. What else?"
I knew that my official article seemed to be on the right track, so I hurriedly continued: "There is another most critical issue, which is how to solve the problem of expensive medical treatment. The most common topic that people question about hospitals is high charges and overcharges.
Patients do not understand consumption. As a hospital, we must strictly implement the price policy, do not overcharge, and do not charge arbitrary cents. We must resolutely implement the service price disclosure system and the one-day list system of hospitalization expenses, so that every penny of the patient's money can be saved.
Money is spent clearly. This issue is more complicated because the situation in every hospital is different, so I can’t say anything specific here. But I would like to take this opportunity to talk about the issue of hospital culture. Hospital culture is
The comprehensive reflection of the cultural concepts, values, hospital spirit, technical level, management level and other contents of medical institutions are the values and behavioral norms formed by medical staff in daily diagnosis and treatment activities, and are ultimately transformed into the unique professional characteristics and professional characteristics of the hospital.
Standards and professional ethics. It can be said that hospital culture is the original foundation for building an honest hospital and an important factor in establishing the public's trust in the hospital. There is also the issue of hospital information construction. As the president of the hospital, he should grasp the overall
To meet the needs of hospital information work, plan the hospital's information development. At the same time, hospitals also need to carry out information management in management. I have already mentioned this issue in my experience of going abroad this time, so here it is
I don’t need to say anything more.”
Having said that, my entire article is complete. As for hospital management, there may be more issues that need to be discussed, but what I have talked about before has almost covered the main aspects of hospital work, so if
If I continue talking, it will seem trivial. Moreover, after all, I have never been a hospital leader, so if I continue talking, I may be exposed.
Director Ma was still nodding, "Is there more?"
I suddenly felt nervous and couldn't help but smile bitterly and said: "I just briefly thought about some issues in this area in my spare time. I don't have any specific experience. Maybe my ideas are not applicable."
Secretary Qiu immediately said: "Opportunities favor those who are prepared. Xiao Feng, I used to be the director of a hospital. I think what you said is very good."
I felt relieved immediately and immediately went to see Director Ma.
Director Ma took out a cigarette and smoked it. He seemed to suddenly remember something, and then handed one to Secretary Qiu. Secretary Qiu hurriedly refused, "I don't smoke. Look, I didn't prepare anything for you."
.”
Director Ma smiled lightly, "Haha, you are all studying medicine. Unlike me, you don't have so many worries."
I suddenly felt that his words seemed to have some deeper meaning, but before I could think about it carefully, I heard him asking me: "Director Feng, as far as I know, you have done a separate income-generating business in your department before.
Yes. Then I’ll leave first and want to ask you a question: If you become the director of the hospital, will you still allow the department to independently generate its own income?"
I was stunned immediately because I suddenly felt that there seemed to be a trap buried in his question...
Earlier, I talked about a lot of issues about the scientific management of the hospital, and scientific management is completely contradictory to the department's independent income generation. Scientific management is a systematic project, and the hospital's management must be carried out from the perspective of the whole hospital.
Scientific and effective measures must be taken for each process. The revenue generation within the department will inevitably affect the scientific and systematic management of the entire hospital. In the final analysis, the revenue generation of the department is just like the haphazard construction of the building.
It would be strange to randomly connect lines on the main line without causing a short circuit.
The crux of the matter is that in my current department, I am the one who makes the most income on my own.
Obviously, Director Ma has learned a lot about me, and I also feel that he must have some hostility towards me. Could it be that he, a small director, would still be interested in my promotion this time?
Can't stop it? Isn't this a cricket trying to shake the big tree?
Thinking of his attitude towards me when he first came in, I suddenly felt a little confused. Could it be like this?
However, I had to answer his question. And I also found that Secretary Qiu was still smiling and silent.
This question immediately put me in an awkward position. Once I didn't answer it well, all my previous words would become a kind of rhetoric and a kind of hypocrisy.
I suddenly felt my face getting hot.
Today's "The Right Way to Promotion: The Growth Story of Municipal Party Committee Secretary"
Today's "Little Employee PK Evil Boss: My Devil Female Boss"
The plan was screwed up, and I was forced to work overtime, but I was unlucky enough to buy oversized band-aids for my devilish female boss. Unexpectedly, the next day I was transferred to the dire straits of the sales department, and from then on I became associated with the noble and beautiful Bingshan female vice president and the treacherous and cunning regional director.
"Sagittarius" spends his time watching how junior staff can defeat their boss...
Directly search for "My Devil Boss", or write down the book number 168790, open a link to any book, and replace the number in the address with 168790.
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