The moment she saw the system prompt, Ma Lan almost went berserk!
She never expected that her first live broadcast would be so low!
This greatly hurt her self-esteem.
Furious, she directly called the platform customer service. When she heard the customer service said: "Hello, how can I help you?"
Ma Landeng angrily cursed: "Why did you block my live broadcast room?! Who gave you the right?! Believe it or not, I'm going to call the police now?!"
The customer service quickly reassured: "Hello, please calm down first. Can you tell me the reason why you were blocked?"
Ma Lan said angrily: "Suddenly a message popped up saying that I insulted others. What does this mean?"
The customer service said politely: "Madam, please provide your platform ID number, or the mobile phone number you used when registering."
Ma Lan said angrily: "That's the number I called!"
The customer service said: "Please wait a moment, and we will verify the specific reason for you."
Then, I heard a crackling sound of typing on the keyboard from the other party.
Later, the customer service replied: "Hello, madam, after our verification, it was a platform user who complained to the backend that you insulted him in a private message. Judging from the screenshots of the chat records he provided, it is indeed your language that was not used properly.
Appropriate, this is illegal behavior on our platform."
"I broke the rules?!" Ma Lan gritted his teeth and scolded: "Then why didn't you tell me why I scolded him? Didn't you see what he said in the message in my live broadcast room? He said that if he swiped me, his account is considered useless.
What do you mean? Insulting people?!"
The customer service patiently explained: "Hello madam, according to what you just described, the content of this user's message in your live broadcast room does not violate the regulations of our platform and is normal communication content. However, you insulted the other party and cursed the other party's whole family. This is
It obviously rises to the level of personal attack."
"You are being unreasonable!" Ma Lan said angrily: "Such words are clearly humiliating. You also said that this was a normal communication. Why do you protect him so much?! And this matter first
He was the one who ran into my live broadcast room and ran away after humiliating me. Can’t I just scold him? Do I deserve to be humiliated by him?!"
The customer service had no choice but to explain in a nice voice: "Madam, maybe his words made you a little uncomfortable, but according to the regulations of our platform, his words did not reach the bottom line of the platform, but what you sent to the other party was indeed a bit too much.
, our administrator’s penalty of banning your live broadcast room for 72 hours is also in compliance with regulations, and we hope you can understand.”
Ma Lan said angrily: "I don't understand, I understand! I paid for it, two thousand yuan! It's okay if you don't help me, but you still go after that bastard, aren't you bullying honest people?
?!"
The customer service said helplessly: "Madam, first of all, I want to make it clear to you that we do not favor any party, we just act in full compliance with the regulations of our platform."
"In addition, I also saw your promotion orders. The total amount is two thousand yuan. But before your live broadcast room was banned, your promotion orders consumed a total of fifteen yuan and eighty cents, because the live broadcast room has been
It is in a banned state, so the promotion order is also suspended;"
"If you need a refund, you can apply in the backend at any time, and we will refund the remaining balance to your payment account in the same way;"
"If you still need promotion services, you can continue this promotion order after your live broadcast room is lifted!"
Ma Lan was so angry at the other party that she felt that all her energy and blood were rushing to her head instantly. Her whole head was buzzing. She was so angry and aggrieved that her hands began to tremble uncontrollably, and her upper and lower teeth could not stop shaking.
It made a clicking sound.
Unexpectedly, at this time, the customer service said again: "Well, ma'am, although it is indeed wrong for you to curse, I can understand your mood to a certain extent. In order to make up for your bad experience, I will give you a full two
The promotional coupon for an instant discount of five yuan has been sent to your account. The next time you create a promotional order, you can use it as long as the single amount exceeds two thousand yuan."
Ma Lan could no longer hold back at this moment, and her whole body was erupting like a volcano, and she yelled angrily: "Fuck your coupons! Use your grandma's coupons! Save it to buy yourself a coffin!"
After that, he slammed the phone to the ground, and the screen instantly went black.
Immediately afterwards, Ma Lan sat alone in front of the dressing table and started crying because of the grievances she felt.
Xiao Churan, who was downstairs, heard the noise upstairs and said, "It seems like mom is quarreling with someone. I'll go take a look."
After saying that, she put down her chopsticks and quickly took the elevator upstairs.
When she arrived at the door of Ma Lan's room, she heard Ma Lan crying and cursing inside: "You bastard, you are going to make me angry to death!! I have never suffered such grievances in my life..."
When Xiao Churan heard this, he quickly opened the door and went in. He saw his mother lying on the dressing table crying non-stop, and her cell phone fell to the ground. She immediately asked with concern: "Mom, what's wrong with you?"
When Ma Lan saw Xiao Churan, she cried and complained: "Good girl, you judge your mother. Someone insulted your mother, and your mother was banned after just scolding him. Do you think they are still human after doing this?!"
Xiao Churan was confused: "Mom, what do you mean...Who humiliated you? Who blocked your account? What account was blocked?"
Ma Lan cried and said: "Mom was doing a live broadcast just now, and a bastard came in and said that calling my account was useless. After saying that, he ran away. I was so angry that I sent him a private message and cursed him.