"Sister Wan Qing, how is the decoration going upstairs?" Song Wenjing asked about the situation while drinking a cold drink.
"It's almost over. I estimate that it will be all over in about ten days at most. Everything is done according to what you said. When the decoration is completed, you can come and take a look. If there are any changes that need to be made, they can be made in time.
correction."
Song Wenjing didn't understand the details of decoration. He just briefly described the styles he had seen to Feng Wanqing. As for the final result, it still depended on the skill of the decoration master.
However, Song Wenjing would come over from time to time to take a look, so as not to deviate from the direction.
The two went upstairs, where the decorator was working intensively. Judging from the current progress, it was indeed as Feng Wanqing said, it would only take ten days at most. The decorator's skills were good, and he was basically making arrangements according to what Song Wenjing said.
, but it’s not a big problem.
"Sister Wan Qing, I came up with another idea at home yesterday. I wonder if it is applicable to you?"
After a short visit, the two came downstairs again, and Song Wenjing also proposed the main purpose of coming this time.
"Oh?" Feng Wanqing became interested, "You tell me first, I will refer to it for reference!"
Since Song Wenjing made the suggestion before, the decoration problem is still being rectified. However, in terms of the service concept, it has been repaired in a timely manner.
In less than a week, the results were evident. Basically, the guests who came to dine praised their service and felt at home.
Their restaurant has just opened and is one of the few self-employed. So far, the flow of people is pretty good. But if they want to grab customers, they must have something different. In addition to working hard on the dishes, the most popular one at the moment is
What can be reflected is their service.
Therefore, when Feng Wanqing heard that Song Wenjing had new ideas, Feng Wanqing immediately became interested.
"Most of our restaurants are public consumers. The proportion of real private groups who come to eat is not very high, and the target group of the hotel is also such a group of people. And for such groups to come to eat, in addition to the ones we have done before
, what’s left is to save face.”
After listening to what Song Wenjing said, Feng Wanqing was confused. She didn't know what Song Wenjing wanted to say. However, she did not interrupt, but waited for the next step.
Sure enough, after Song Wenjing drank a glass of water, he continued: "We can launch some membership cards to win over this group of people."
"Membership card?" This is the first time Feng Wanqing has heard of such a thing. "What is a membership card?"
"The so-called membership card is a special card. It can be made very exquisitely, such as gold-plated or silver-plated. This kind of membership card is issued to some distinguished guests. Its function can be discounts, such as gold plating.
Cards get a 20% discount, and silver cards get a 10% discount.
In addition, you can also enjoy some special services. As for which special services are available, they can be provided as long as they are within the legal framework. This needs to be considered by yourself.
Our main purpose is to win over those distinguished customers, so that they can not only gain face, but also increase the hotel's turnover. Of course, this kind of membership card cannot be rotten. Only by maintaining scarcity can it appear valuable.
.Or you can use him as a status symbol."
Then, Song Wenjing introduced some basic functions of membership cards in detail. Each membership card has a unique number, and the holder can recharge it. Of course, there are no computers now, so manual accounting can only be used.
.
In addition, you can also design a separate recharge card. This kind of card does not need to be unique, as long as you have money, you can buy it. It is equivalent to the shopping card in the previous life.
Half an hour later, Song Wenjing finally explained all the functions clearly. It wasn't until Feng Wanqing understood everything that she stopped talking.
Regarding gold cards and silver cards, Feng Wanqing has not yet seen their special functions, and even thinks that issuing such cards will not bring much profit to him. But for the consumer cards Song Wenjing mentioned, he is quite
Agree.
This kind of card is perfect for giving gifts. And she can use this kind of consumption card as a powerful tool to withdraw funds.
Feng Wanqing's father-in-law is still in his position, and many of the purchases he makes here are made with public funds. But even so, there are still many people coming over to eat and just sign. Then they can wait until the end of the month or even longer before they can get their money back.
For a hotel, if things continue like this, there will definitely be a shortage of working capital and there will definitely be no way to continue operating.
And if Song Wenjing's method is adopted, a lot of funds can be received in advance, which will play a great role in the operation of the hotel.
This suggestion is very consistent with the current actual situation of Xianhe Tower.
When Feng Wanqing rented this building, started renovating it, recruiting staff, etc., she had already used up all her family's savings. She even took out part of her father-in-law's and his own father's savings and invested them in it.
In order to open up the procurement process, she owed a lot of favors. Of course, more people did this because her father-in-law was a member of the Standing Committee of the Municipal Party Committee.
But even so, Feng Wanqing still put in a lot of effort. It can be said that this hotel can only succeed and cannot fail.
But in actual operation, there has never been a shortage of customers. After all, it is one of the few individual restaurants in Shuzhou city. In terms of service, dishes, etc., it is definitely much better than those state-owned restaurants.
But there are many problems, the main one is the consumption of public funds. Maybe no unit will really refuse to pay, but too many units come to eat and sign the bill.
Of course it is possible to sign a bill, but often the money cannot be paid in time. And Feng Wanqing can't lose face and goes to collect debts one by one. This results in the fact that although the hotel's daily turnover is not small, the actual amount of money in pockets
The funds are only used to maintain the operation of the hotel.
In the 1980s, the country's laws were not perfect, and the inspection of public funds consumption was not very strict. As a high-end hotel, the consumer group was this group of people.
Due to various factors, Feng Wanqing seemed to be very prosperous on the surface, but she knew the actual situation best.
Song Wenjing also thought about opening a restaurant in the future when he had enough funds. But after careful consideration, he rejected this idea. The most important problem is the same problem that Feng Wanqing is encountering now.
And this also confirms how wise Song Wenjing was in rejecting this idea.
Feng Wanqing's status is such that he, a farmer's son, wants to succeed, but he doesn't know how much he has to pay.
"Wen Jing, your idea is great, and it solved a big problem for me." Feng Wanqing excitedly grabbed Song Wenjing's hand and said happily.
Song Wenjing was a little embarrassed, struggled a little, and got rid of Feng Wanqing's hand.
Now we are in the store, and the waiter is still mopping the floor not far away. Although the two of them have a good relationship now, after all, there are some things that need to be avoided to avoid causing trouble to each other.
In fact, Feng Wanqing also realized her recklessness at this time, so she hurriedly pretended to arrange her hair with her hands. Unfortunately, her cheeks were red, betraying her embarrassment.
In order to resolve this embarrassment, Song Wenjing quickly said: "Sister Wan Qing, when making cards, you must pay attention to the anti-counterfeiting function. Each card has a number, and all cards made must have a mark that others cannot notice.
.To prevent anyone from forging it in the future and causing disputes.”
When it came to the formal topic, Feng Wanqing also woke up, quickly took out her notebook, and wrote down all the matters mentioned by Song Wenjing one by one. A good memory is not as good as a bad writing.
The matter had been made clear. Song Wenjing saw that it was getting late and the restaurant would be busy soon. He also planned to say goodbye and go home directly.
"Wen Jing, wait a moment." Feng Wanqing stopped Song Wenjing who was about to leave, and at the same time ran upstairs eagerly.
After a while, Feng Wanqing came down from the stairs, holding Zhang Daqian's "Moonlight over the Lotus Pond" in his hand.
"Wen Jing, I know you like this painting. The advice you gave me today helped me a lot, and I can't repay you in return. This painting is like a hidden pearl in my hands. It can only be in the hands of the person who really likes it.
, can be regarded as good value for money.”
Of course Song Wenjing coveted the painting, but taking it away just because he had given the other party some ideas seemed not kind enough. So he still chose to refuse.
But Feng Wanqing refused to do it and insisted on asking Song Wenjing to accept it. He even threatened that if he didn't accept it, he would not recognize him as his younger brother.
In desperation, Song Wenjing finally accepted the kindness.