Faced with several older ladies who kept clamoring for refunds.
Su Hang smiled and spoke loudly: "Sisters, I already know about your matter, and I will help you solve it."
Several women saw that he had a good attitude and stopped making noise.
Suhang asked them to sit down and took out a few gas coupons from his pocket.
"Because our purchase price is relatively expensive and the quality is guaranteed, the selling price is slightly higher. However, you are all old customers, and we treat old customers with gifts."
After hearing that there were gifts, the faces of these women finally softened a bit.
They looked at each other for a few times, and the woman in the lead asked, "What gift?"
Su Hang put the gas stamps on the table: "These gas stamps cost two yuan each. You can use the gas stamps to buy gas. I will give you two as a gift, which adds up to four yuan."
The expressions on the faces of several women were even more relaxed.
They didn't really come to return the goods originally. After all, the items they bought had been used many times and there were indeed no quality issues.
It's just that it's more expensive than others, so I feel a little unbalanced.
Just when they were about to take the gas stamps, someone outside the door shouted: "You spent ten yuan more than others, and now I want to get rid of you with four yuan of gas stamps. Isn't this an obvious way to make money from you?"
Su Hang's eyes flashed and he followed the sound.
But at this moment, there were already many people watching the excitement standing outside. For a moment, he couldn't be sure who was calling.
But at this time, the expressions of several women became firm again.
"Yes, we suffered a loss! Refund the money!"
Su Hang sighed in his heart.
It seems that an easy solution is impossible.
His eyes fell on the leading woman, and his expression suddenly changed.
Isn't this the Sister Zhang that Li Dachuan often talked about with him before?
This woman is not a simple woman. She is a retired employee, but she is very stingy. Even if she buys groceries, she will worry about the difference of even one penny.
Su Hang's mind changed and he already had a solution.
He smiled and said, "Sister Zhang, this matter is indeed our fault, but we are also a small business. You and your people have been blocking the door like this, affecting our sales. The people from the security brigade are here. First of all, we must
You are the one asking, after all, you are the one taking the lead."
Sister Zhang's face changed drastically.
Although she is greedy for petty gains, she doesn't like to cause trouble for herself.
No matter who you offend, you can't offend anyone from the security brigade.
For a moment, her tone softened involuntarily: "Young man, it's not that we are deliberately looking for trouble, it's that we are unbalanced in our hearts. You should understand."
Su Hang smiled and said in a low voice: "Of course I understand your idea. Otherwise, you can take these four yuan gas stamps and you can use them to redeem four yuan when you buy something next time. How about that?"
"This..." Sister Zhang hesitated, but her eyes were already very shaken.
Seeing this, several other people whispered to Sister Zhang and finally took the gas tickets.
Suhang smiled again.
"Sisters, you have taken the gas stamps, but I have a small request, that is, you can only use one at a time, so you must keep these two gas stamps. If they are lost, we will not be responsible.
"
Sister Zhang looked at Su Hang and said: "Sure, because of your attitude and the quality of the things, we will come again."
"Yes, I will definitely come here again. The boss is good at doing business and has a smart mind."
"We understand the price increase, but we have to make customers happy. Young man, you have a bright future."
Several women began to praise Su Hang.
Suhang happily accepted and wrote down the numbers on their gas stamps: "Next time you tell me this number, we will give you two yuan cheaper, and with these two gas stamps, you can continue to buy gas."
Several women left happily.
Some people watching the fun also left one after another.
At this time, an old man walked into the shop.
Su Hang stepped forward, thinking that the old man was also here to return the goods, so he planned to take out the gas coupons.
Finally, the old man asked: "I want to buy a calculator for my grandson."
Su Hang raised his eyebrows slightly.
Fangge immediately whispered: "I lowered the price this morning."
Su Hang was quite satisfied with his attitude, and said to the old man with a smile: "Uncle, the price of electrical appliances has been fluctuating recently. If you are not in a hurry to buy, you can come back the day after tomorrow, and maybe the price will be cheaper."
The uncle was stunned for a moment and gave a thumbs up in surprise: "Young man, this is the first time I have told a customer a price reduction in advance. You are a real person. From now on, I will buy all my electrical appliances from you."
Su Hang smiled and sent the uncle away.
At the end of the day, many people came to return items.
Suhang used the same method to make these people leave with satisfaction.
Although I didn't sell any electrical appliances, I managed to win over these people's hearts.
It's just that Su Hang was so tired that his back and legs ached, and his mouth was dry.
Fangge followed Su Hang, looking increasingly lonely.