A few hours later, Li Feng and seven people treated hundreds of patients. The patients who were originally lining up outside for treatment were now empty.
Among the many patients who came today, three or four were in serious condition and needed to be hospitalized for observation.
"Li Feng, we treated a total of 106 patients and earned a total income of 60,000 yuan." Liu Tingting reported the situation.
Although they do not focus on profit, if they are not profitable, it will be difficult for the Chinese Medicine Department to maintain its existence.
Even if you serve the patients wholeheartedly, there must be some benefit, otherwise everyone will starve to death.
"There are four patients staying in the hospital for observation today. Let's go to the hospital to hold a meeting first, and then arrange for someone to work the night shift." Li Feng ordered.
A few people have no objection. Now that there are patients, someone must be on night shift to ensure that there are people in the hospital around the clock.
Otherwise, it will be very troublesome when there is an emergency patient situation, or emergency patients suddenly arrive at night, and no one is on duty.
In the wide courtyard, Liu Tingting and her six daughters stood in a row. They were smiling and in a happy mood.
Zhang Xiaoli and others are in a better mood. The Department of Traditional Chinese Medicine is gradually getting on the right track and they can keep their jobs.
Li Feng stood opposite the six girls and said seriously: "Xiaoli, you are the attending doctor in the Department of Traditional Chinese Medicine. We are currently short of manpower. I need you to work the night shift."
"No problem." Zhang Xiaoli nodded, indicating that she was willing to obey the order.
Now that there is a patient, and a patient is hospitalized for observation, it is reasonable to arrange for her to work night shift.
"Once we recruit people, we will implement a three-shift system." Li Feng has not yet implemented a three-shift system because there is a serious shortage of manpower.
If there are three shifts, each shift will need a chief and deputy attending physician, a chief and deputy head nurse, and herb manager, etc.
"Our Department of Traditional Chinese Medicine is gradually getting on the right track, so I have set the following rules."
"First, all prescriptions and orders must be written in block letters and not written in the form of heavenly script."
Li Feng repeatedly explained that this matter was extremely serious and he must make a serious statement.
Many prescription orders and receipts issued by hospitals have words written on them that are like heavenly texts, even gods cannot understand them.
Their prescriptions are all filled with codes, such as a tilde representing a certain drug, two long and one short symbols representing a certain western medicine, etc.
These codes are different in each hospital, and even if the gods come, they will not be able to find out the results.
When the patient gets the receipt, the only thing he can understand is the amount, and the rest is completely blank.
"Whoever dares to use a secret code to issue a receipt will be warned once, demerited the second time, and expelled the third time."
Li Feng has a majestic look on his face. When talking about business, he no longer smiles playfully, but becomes extremely serious.
When everyone goes out to play, he can laugh at these girls and make all kinds of jokes.
But once you return to the hospital, you must follow the rules and regulations.
Liu Tingting and the other two listened carefully, they should keep it in mind.
"You are not allowed to speak loudly or yell at patients. Anyone who dares to violate these regulations will be fined for the first time and expelled for the second time." Li Feng said again.
When a patient is sick, he not only suffers from pain, but also has to raise money for treatment, and is already in a bad mood.
If the doctor's attitude is bad, it will cause psychological pressure to the patient.
The girls didn't expect that Li Feng would attach such great importance to these matters.
Zhang Xiaoli and others also kept these rules in mind and wrote them down one by one.
Li Feng clasped his hands behind his back and said: "You are not allowed to ask for red envelopes from patients, and you are not allowed to beat the patients. If these things happen, you will be fired directly without warning or fine."
Nowadays, many doctors have a bad attitude towards patients. They always have a straight face, as if the patients owe them money.
Some people have even a little bit of power in their hands, and they drag it to heaven.
The women nodded, indicating that they remembered.
"Although you are not allowed to beat patients, if you encounter an unreasonable patient, if the other person behaves recklessly and infringes on your rights and interests, then you have the right to take action or report to me, and I will make the decision."
Although Li Feng set many rules, he did not allow his doctors to be treated unfairly.
To serve patients, we must protect their rights.
If their rights and interests cannot be guaranteed, how can we serve patients?
"Director Li, what you are saying is that if I encounter an unreasonable patient and the patient slaps me, I can slap him back on the spot. Is that what you mean?" Zhang Xiaoli asked with a smile.
The situation she mentioned may happen.
Some people are gangsters, or some people take advantage of having a great father and beat people whenever they disagree.
"You have to respect the patient, but if this happens, you can act according to the situation." Li Feng replied.
The girls smiled and nodded. They just took Zhang Xiaoli's question as a joke.
"As for your treatment, in order to avoid over-treatment based on performance, I decided to introduce salary regulations."
After hearing Li Feng's words, several people stood up straight and became more focused.
This is related to salary and treatment.
"In modern times, the wages of many hospital employees have been linked to performance. Therefore, over-treatment incidents are common and cannot be fundamentally eliminated. This has caused many patients to suffer and spend more money."
What he said was not groundless, but fact.
In many hospitals, wages are linked to performance, leading to an increasing conflict between doctors and patients.
For example, Director Yu of our hospital often treats patients to the point of death. He treats minor illnesses as serious illnesses, treats serious illnesses as special illnesses, and treats special conditions as deadly as possible.
The reason why the person named Yu is so evil is mainly because there is something wrong with the system of this court.
Zhang Xiaoli and others listened quietly. They wanted to know how Li Feng stipulated performance?
"The performance of my department will be based on assessment in the future. The content of the assessment has nothing to do with the total monthly treatment amount of each doctor."
"The number of patients admitted in the month, patient recovery indicators, patients' praise of doctors, etc., are all included in the assessment."
In fact, Li Feng also knew that his rules and regulations had many shortcomings.
But no system is 100% perfect. As long as it is a man-made system, there must be loopholes.
But as long as it is not linked to funding, this system is already ahead of all hospitals.
If the system is not changed, it will be difficult to fundamentally eliminate the problem of over-treatment.
"In the future, I will set up a complaints department. This department has no direct relationship with you. This department is used to monitor all members of the Department of Traditional Chinese Medicine."
Li Feng decided to gradually improve these rules and regulations, but it will take some time.
"Director Li, there are only a few of us, why don't you believe us?" Zhou Yuwei asked with a smile.
"Although we have a small number of people now, within a few days, the size of the team will be expanded several times, or even ten times. With more people, there will be more things to do. These rules of mine treat everyone equally and do not target anyone."
After Li Feng's explanation, several people understood that it was indeed necessary to establish a complaints department.
"I've finished what I need to say, Xiaoli, you choose two assistants to go back to rest. You will be in charge of the Chinese Medicine Department in the evening. I will make adjustments for you when the manpower is sufficient." Li Feng finally ordered.
After selecting two right-hand assistants, Zhang Xiaoli and the two women went back to rest. They had to work the night shift tonight.
"Director Li, someone is looking for you outside."
As soon as the three girls left, a security guard came quickly.