"Also, in the enterprise, people are not classified as high or low. This is not a big talk or a deliberately high profile. You can't say that I am the boss. I only appear when I am recruiting people for important positions and key positions.
They are the most important to me.
"No, it's all people in the company. They have different positions and different positions, but as employees, they all have the same meaning to the company. A good employee can bring you more customers and benefits.
, the same goes for bad employees, their destructive power is amazing, they can scare away your customers and make you ineffective.
"For example, for a hotel, a good chef is very important. The dishes he cooks are very suitable for the guests. Of course, it can attract more customers and bring you benefits. But if there is a waiter who is irritating to the customers,
, she was clumsy when serving, either knocking over the guest's wine glass when serving, or spilling the soup on the guest, and the guest was not scared away by her?
"No matter how many good chefs you have, no matter how many customers they can attract you, what's the use? In the end, all of them will run away. Think about it this way, are these two positions equally important?"
Sheng Chuncheng said yes, but when Mr. Liu said it, simple things seemed to become complicated and profound.
Liu Ligan and Mr. Mi both laughed, and Mr. Mi said:
"This is also the short board theory. How much water a bucket can hold does not depend on the longest board, but on the shortest board. The same is true for our company. You should not focus on your best
On the one hand, you think about how high your service level is, but you have to keep an eye on your own shortcomings and how to strengthen them. That is what you need to do most, and it is also the key to the company's progress."
"I understand, thank you, Mr. Mi." Sheng Chuncheng said.
Liu Ligan looked at Sheng Chuncheng and Mr. Mi and said to them:
"The interview will be held later. If the three of us think it is good, this person will decide and ask him to wait aside. After that, everyone will have a meeting together and they will join the company tomorrow. When I went to apply,
What I hate most is when people tell me to go back and wait for notification. I wanted to hit him at that time, so you might as well just say thank you to me."
Sheng Chuncheng and Mr. Mi laughed together. Sheng Chuncheng asked curiously: "Mr. Liu, have you also applied for a job?"
"Of course." Liu Ligan said, "No matter how good a person is, he will have the experience of failing to apply for a job. I have failed countless times. I remember that time, Mr. Zhang and I went to the hotel to apply for a job as a waiter, and everyone said
We wanted to go to other people’s farms to plant rubber, but we were declined by a kind-hearted fellow villager.”
As Sheng Chuncheng listened, he felt as if he had heard this story somewhere, but he didn't expect it to be true.
"Yes, there is more."
Liu Ligan picked up the cup and drank some water, then said to them:
"As long as we see suitable ones today, we will keep them. Don't be rigid about how many people we recruit. Ten is just our lowest goal, not the highest. Xiaosheng, you must be prepared for this. The expansion of a company is nothing more than market and capital.
It is determined by three factors: people and people. The market is there and we have funds. What we lack is people. If we have people, we can develop rapidly.
"Even if the people recruited are not needed by this store for the time being, they should be kept as reserves. For our company, not only funds need to be reserved, but people also need to be reserved, and the most important thing is how many stores do you have?
You can open as many stores as you want, instead of going to the store manager after the store is opened, which will only be a struggle again and again."
Sheng Chuncheng said yes. He was thinking to himself, this Mr. Liu is really extraordinary. These few sentences may sound simple, but they are powerful enough, and they really capture the key points in one sentence. The manager of a store,
You are giving the store completely to him, especially those stores in other places. What's more, you can't command everything remotely, but you also have to supervise it remotely.
Which comes first, the store or the store manager, is not a chicken-and-egg relationship. If you have a store manager, then you open a store. After the new store opens, everything will be in order. But after you open a store, you may find a store manager because there is no suitable candidate.
If people who are obviously not competent enough rush to put products on the shelves, then the store will just be a mess.
No matter what kind of store it is, it needs time to accumulate. Whether it is word-of-mouth or customers, it all needs maintenance over time. The most unbearable thing is the ups and downs, closures and shutdowns.
Liu Ligan looked at his watch and said to them: "Let's go, the time is up, let's go there."
The three people walked out of Liu Ligan's office and saw many people waiting in the corridor of the elevator hall. There was a staff member of "Renjia Travel" standing with them. Mr. Mi extended his left hand
, and made a five sign to her, which meant that it would start in five minutes. The other party nodded and understood.
The three people went in. In the conference room, there was a conference table that could seat eight or nine people. They sat on the side of the conference table, and the opposite side was reserved for people who came to apply for jobs.
The interview officially began. Sheng Chuncheng had no experience in this area. He mainly listened on the sidelines and listened to what Liu Ligan and Mr. Mi said to the applicants.
The situation of everyone who comes in is different, and the questions they ask are all kinds of, and the time may be long or short. Those who don't seem suitable to be masseurs at first glance will be particularly polite, but the time is very short.
Just say thank you with a smile!
This means no one needs to waste time.
Sheng Chuncheng found that they basically won't ask you questions such as your name, where you are from, and your education level. Also, this information is written on the registration form. What's the point of asking or not asking.
They and the applicants all chatted and talked in a casual way, asking each other who else was in the family, how they came to Hangzhou, whether they came with fellow classmates, or by themselves, here they are.
How long has it been? Also, why did you stop going to school after you entered junior high school or high school? These are all trivial questions.
Sheng Chuncheng looked at it, but he saw the clue. He felt that these innocuous questions were for which the other party had not prepared in advance and required you to respond on the spot, and your response ability was reflected in your answers.
Sheng Chuncheng even thought that when dealing with customers in the future, the communication between the customer and the masseur would be all these trivial things?
When he meets someone whom both Liu Ligan and Mr. Mi think are good, Liu Ligan will turn around and quietly ask Sheng Chuncheng, how is it?
Sheng Chuncheng said yes, Mr. Mi would tell the other party at this time that you have been admitted and wait in the big conference room. We will have a meeting in the end.
When the other party hears this, they are often stunned for a moment, probably because they have little experience with such things as admission on the spot, and then go out happily.
Sheng Chuncheng was also very happy. He felt that although Mr. Liu and Mr. Mi were the main interviewers, they would ask for their opinions in the end. Their intention was obvious. This was to convey to him that you are in charge of this store and you are the last one.
The one who decides.
Sheng Chuncheng felt highly respected.
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