Sheng Chuncheng arrived at the store, and after a while, Mr. Mi also arrived. He came to discuss with them the Nanjing branch and what "Everyone Slimming" should do next.
The three of them walked to the office. Xiao An asked the cashier to go out for a while. She asked Sheng Chuncheng and Mr. Mi to sit on an office chair each. She closed the door herself and stood leaning against the door.
Mr. Mi and Xiao An said, "Go find a stool and come sit on it."
Xiao An smiled and said: "No, there is a stool in the store besides the cashier. The only two stools are here."
Mr. Mi didn't know whether to laugh or cry, and said, "You guys really know how to live."
Sheng Chuncheng said: "It's not necessary. The more stools there are, the more people will sit on them."
Sheng Chuncheng described the place he and Liu Ligan went to Nanjing to see yesterday, and described it to Mr. Mi and Xiao An. Xiao An shouted:
"More than seven hundred square meters, how many people will we need to recruit?"
Sheng Chuncheng said that there should be at least thirty masseurs, otherwise they would definitely be too busy. Now that more than half of our people have been sent out, there will definitely not be enough manpower. By the way, how about the new recruits?
Xiao An said: "The four new recruits are already learning with us. Now, if there are many customers calling and requesting door-to-door service, there are no longer enough masseurs. If we still have two shifts a day, people will not be able to tell them apart at all."
"Then what should you do now?" Sheng Chuncheng asked. He had been outside and really didn't know the current situation in the store.
"Flexible working hours. In the morning, some people go to work, and some masseurs who have to go out to provide services during the day, I let them rest in the morning. After the morning peak is over, two masseuses are left on duty in the store, and the others go back.
After rest and dinner, everyone comes to work." Xiao An said.
"What if there are many people coming during the day?" Mr. Mi asked.
"I can do it myself, and the masseur who is resting at home will rush over immediately if he receives a call." Xiao An said.
"That is to say, you have to work from seven in the morning to ten in the evening, right?" Mr. Mi asked.
Xiao An giggled: "I'm fine. When there are no guests in the meantime, you can come in here and lie down on the table to sleep for a while."
"The spirit is commendable, but not advisable." Mr. Mi said, "If things go on like this, it will be too much for anyone, and you are not invincible. We still need to have enough staff, and not only your store, but also the Nanjing branch must be considered...
By the way, the Nanjing branch will definitely need to recruit people, but when it opens, the key staff should be sent from here, right?"
"Yes, I have thought about this." Sheng Chuncheng said, "I think how about asking Xiao Tang to go to Nanjing and become a store manager? And bring a few people there."
Neither Mr. Mi nor Xiao An spoke. After a while, Mr. Mi said:
"The renovation of the Nanjing store will be separated by the Spring Festival. If it opens, it will definitely be in April. Including recruiting, we will recruit after the Spring Festival. Now it is difficult to recruit. After recruiting people, it will take another month.
Training, if you calculate it this way, you can keep up with it in terms of time.
"Key personnel need to be sent from here. This group of people will basically leave here as soon as the Spring Festival is over. People are needed for early preparations, recruitment and training. In this case, you have to consider that they
The vacancy left needs to be filled by someone.”
"Then we need to recruit another batch of people here soon. There is still more than a month before the Spring Festival. If we train them before the year, they will be ready to take up the job after the year." Xiao An said.
Mr. Mi nodded, looked at Sheng Chuncheng and said, "I said before, you can't just consider Nanjing, but also consider that in the first half of next year, besides Nanjing, we will definitely have new stores to open in other places. The time is not up.
Wait, everyone, you must be being chased here.
"There is one thing that Mr. Liu and I have discussed. I want to hear your opinions today. That is the training aspect. From now on, no matter where the store is, all staff will be concentrated in Hangzhou for training. I have also contacted LinkedIn Education.
Yes, we can set up a training base there. They have classrooms, student dormitories, and canteens. We don’t have this condition ourselves.
"Look, what do you think of this?"
"Great!" Xiao An exclaimed, then looked at Sheng Chuncheng and made a face.
Sheng Chuncheng smiled and said, "Mr. Mi, you are more thoughtful than us."
Mr. Mi said: "If you don't have any objections, I will go and discuss this matter with Mr. Lin from LinkedIn Education in the afternoon. New recruits here can also be arranged to go there for training. Otherwise, your place will be crowded."
Yes, it gives customers a very bad experience.”
Sheng Chuncheng and Xiaoan looked at each other and nodded.
"Also, I will send someone over in the next two days to help you draft a set of teaching materials, and also formulate an employee manual for the store. When there are more stores, there must be a unified standard and specification. Just relying on words and deeds will be
You can't teach it." Mr. Mi continued.
Sheng Chuncheng and Xiao An both nodded.
"By the way, Xiao An, how about Xiao Tang, the candidate for Nanjing store manager that Xiao Sheng proposed just now?" asked Mr. Mi.
Xiao An said: "Xiao Tang is very good, but she has no management experience. If she serves as the store manager... Well, then I will either go to Nanjing and ask Xiao Tang to pick up the manager of this store in Hangzhou. There is also a master here.
Let me help you take a look, there should be no problem."
"Then we will open a branch in Shanghai next?" Mr. Mi looked at Xiao An and asked with a smile:
"From Nanjing, you went to Shanghai? When Fuzhou opened, you went to Fuzhou again?"
Xiao An froze there and blushed.
Mr. Mi and Xiao An said:
"Xiao An, please go outside and wait for a while. I'll talk to Xiao Sheng about something."
Xiao An said yes, turned around, opened the door and walked out.
Mr. Mi asked Sheng Chuncheng: "What do you think?"
Sheng Chuncheng scratched his head and said: "My thoughts are actually the same as Xiao An's. There is no problem with Xiao Tang's skills and character. He can be a store manager. What I am worried about is that Xiao Tang is inexperienced. If Xiao An can go, I will
I’m sure you can rest assured.”
"Then Xiao An didn't answer my question earlier, you answer it." Mr. Mi said.
Sheng Chuncheng shook his head: "This will definitely not work. How can we send her to every new store that opens."
"Let me make a suggestion." Mr. Mi said.
Sheng Chuncheng looked at Mr. Mi, who continued: "Since Xiao Tang has no problem with her skills and character, but lacks experience, then give her a chance in advance to accumulate experience. My suggestion is to remove Xiao An's store manager from her job.
OK, appoint Xiao Tang as the store manager of this store."
Sheng Chuncheng was taken aback and yelled "Ah".
"Ah, what, you think I want to open Xiao'an?" Mr. Mi looked at Sheng Chuncheng and said with a smile: "You are willing to give up, but I am not willing to give up. My suggestion is to remove Xiaoan from the position of store manager and appoint her as '
The general manager of "Everyone Slimming", "Everyone Slimming" will definitely take the road of chain operation and groupization next.
"Xiao An has become the general manager, and Xiao Tang has become the store manager. The few months between now and the opening of the Nanjing store are a good time for her to increase her store manager experience. When the time comes, she will be transferred to Nanjing to be the store manager. Hangzhou
Here in Hangzhou, you can promote another store manager and let Xiao An continue to lead him. Here in Hangzhou, you not only need to train masseurs, but also store managers."
Sheng Chuncheng understood and said, "This is a good method, I agree."
"If you agree, go and call Xiao An in, and the matter will be settled." Mr. Mi said.
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