Liu Xuan quickly completed the production. The appearance of the product was the same as that of the Fanyue Group, but the quality was vastly different.
He called according to the number given by Liao Yusheng, and soon someone came to take the product away and sell it in the name of Fanyue Group in Quanlin City.
The next day, as soon as Su Hanyue arrived at the company, Secretary Li ran over in a panic and said in a hurry, "Mr. Su, we received two complaints this morning, saying that the product quality was seriously substandard, but we apologized and did not apologize.
After compensation, consumers are temporarily stabilized."
"complaint?"
Su Hanyue frowned slightly. Fanyue Group used the best equipment and raw materials, and there were several subsequent processes that were inspected by dedicated personnel. Generally, this kind of problem would not occur.
After thinking for a while, Su Hanyue also felt that this was just an accident. Although their raw materials were of good quality, there would inevitably be some impurities in large quantities.
Fanyue Group has been established for such a long time, and it is acceptable to make one or two outages, so she nodded and said: "Okay, I understand, you go tell the factory and let them pay attention."
"Okay Mr. Su."
Secretary Li withdrew, and Su Hanyue continued busy with what she was doing.
But not long after, Secretary Li ran in again, "Mr. Su, we just received seven more complaints, and the sales staff have already gone over to deal with them."
"besides?"
Su Hanyue suddenly became serious. Once or twice was acceptable, but there were seven complaints in less than an hour. She asked doubtfully: "Is it the same quality problem as before?"
"That's right."
Secretary Li took out two products and said: "This is the product that was complained about this morning. The sales staff brought it back after compensating the consumer. There is indeed a quality problem."
Su Hanyue took it and looked at it, and her heart sank instantly. The raw materials of this batch could no longer be said to be defective, it was simply garbage.
"Mr. Su!"
At this time, another person ran in. He held on to the door frame and gasped: "Another... there are complaints again. Chengxi District and Chengbei District have also come out. Now there have been dozens of complaints in all parts of the city, and
Still growing.”
"There must be something wrong with the raw materials!"
Su Hanyue picked up her handbag and said seriously: "You go and handle the complaint first. Compensation and apology must be in place. Try to restore the company's reputation. I'll go to the factory to take a look."
Su Hanyue and Long Bufan went to the factory, and Secretary Li also hurriedly arranged for people to rush to the complaint site.
An hour later, Su Hanyue and Long Bufan returned to the company. Su Hanyue sighed and said, "There is no problem with the raw materials. How could this happen?"
They went to the factory and saw no problems. All products were of good quality and the raw materials were of the highest quality as before.
"Mr. Su, you are back."
Secretary Li said anxiously: "There are more and more complaints. Most people in the company have been sent out to deal with the matter, but the complaint calls are still coming in all the time, and the Internet is full of negative news about us. Mr. Su
Look at this..."
Su Hanyue frowned, she couldn't figure out what went wrong.
Long Bufan, who was standing next to him, pondered for a moment and asked: "Are all complaints quality issues?"
"Um."
Secretary Li pointed to the corner of the office and nodded: "I asked people to bring back all the products that were complained about, and they all have the same problem."
Long Bufan picked up a product and looked at it. Somehow, he always felt that there was something wrong with the packaging. Although it looked exactly the same as their product, there were still some differences in the details.
"This batch of goods was not produced by us."
Long Bufan threw down the product, "It's probably someone who passed off our product as a fake."
Su Hanyue suddenly realized that there was no problem with their raw materials and equipment, so someone must be behind it. She said angrily, "We didn't provoke anyone, so who did this?"
"Don't know yet."
Long Bufan found a bag and put a few products in it and said, "Let's do it. I'll check it out. You stay in the company and see if we can deal with the negative news."
Long Bufan was originally going to ask Mengshi to check, but he suddenly thought of a person, Tan Biao.
Tan Biao is known as the underground emperor of Lincheng. He has various followers of various religions and is well-informed. Maybe Tan Biao can investigate this kind of thing faster.
So Long Bufan found a seat in a nearby teahouse and dialed Tan Biao's number.
On the phone, Tan Biao asked nervously: "Mr. Long, do you have anything to do with me?"
"Well, I have something I want to ask you. Come and find me at Tasting Tea House."
Tan Biao nodded quickly and said: "No problem, Mr. Long, please wait a moment."
After hanging up the phone, Long Bufan had just drank two cups of tea when Tan Biao came in with several people.
"Mr. Long."
Tan Biao bowed to Long Bufan and said, "I don't know what you have to give me."
Several of Tan Biao's subordinates looked shocked when they saw this scene, because Tan Biao had always had a domineering attitude. Only when others bowed their heads to him did Tan Biao never give in.
But now Tan Biao was so respectful to this humble young man, which they couldn't understand.
Long Bufan pointed to the things on the table, "Someone has recently counterfeited Fanyue Group's products, causing us a lot of losses. I want you to find out who made this."
Tan Biao raised his eyebrows. This man must be too courageous. He even dared to offend Mr. Long. He picked up the bag on the table and said, "Don't worry, Mr. Long. There is nothing in Lincheng that I can't find out. Wait."
I will tell you immediately when there is news."
"Okay, better hurry up."
Long Bufan stood up and left. Tan Biao distributed the contents of the bag to several of his men and said coldly: "Check it for me! Even if Lin Cheng is turned upside down, we have to find out who did this!"
Several subordinates immediately sent photos of the products.
At the same time, nearly a thousand people in major casinos and bars in Lincheng looked at their phones in unison, and then took action.
When Long Bufan returned to the company, Su Hanyue sighed: "How was it? Is there any news?"
"Not yet, but I have asked someone to check."
Long Bufan sat on the sofa, "It should be fine, you don't have to worry."
Su Hanyue gave a bitter smile. It only took half an hour from the time Long Bufan went out to the time he came back, and he couldn't find anything at all. Now he just said this to comfort her.
She handed the phone to Long Bufan and frowned: "Now there are all the news on the Internet complaining about us, and many netizens also scolded us on our company's website for being an unscrupulous businessman, and now we don't even know where these products come from.
Don’t even know.”
Long Bufan touched his chin and said, "Don't worry about the source of the product. Let's deal with all the complaints first. It's best to take back the products with problems, so that we can get the evidence."
"Already arranged for someone to go."
Su Hanyue held her forehead and said helplessly: "I hope the quantity of this batch of goods is not large. If this matter is not resolved quickly, we will be in real trouble."