"Vocational Medical Fighting" is mostly unemployed in urban areas, and a considerable number are middle-aged women in rural areas around the city, and most of them belong to people in the same village or place. Every time they have a "business", they will be led by one person, one notified one, and some are familiar with each other, and then they will make an appointment to go to the hospital to make trouble, and cooperate very well.
They usually seem to be wandering around in front of the hospital, but in fact they are not "idle". They searched in various clinics and inquire about various medical accident information about patients. When they smelled the smell of money from various medical accidents, they immediately contacted the patient's family and said that they could help the family ask the hospital for compensation and make their own requests. Then, under the banner of the patient's family, a farce was staged in the hospital to demand responsibility.
But if you underestimate these "professional medical disputes" because of this, you are very wrong. Behind them, there are often organized and planned actions. Moreover, they have a very skilled process when making trouble in the hospital. Generally, they gather a large group of people to rush into the hospital, beat and smash, overwhelm the hospital in terms of momentum and cause panic. If the hospital is tough and refuses to pay money, and chooses to call the police, then they will change their tactics and start to waste time with you, not make trouble, sit in the outpatient hall and hold up banners to fight a protracted battle with you.
These "vocational medical disputes" are familiar with relevant national laws and have a set of arguments with you. They are on the edge of the law and are very good at leveraging the power of social public opinion. Patients are vulnerable in medical disputes. They often suffer losses and have no way to complain when medical accidents occur, so they have become tools for "medical disputes". This makes it more difficult for the police to investigate and deal with these illegal acts of "vocational medical disputes".
After listening to Zhang Yangfan's introduction, Duan Zetao said with a serious expression: "The phenomenon of 'professional medical disputes' should be taken seriously! Why is there 'professional medical disputes'?! It is mainly due to the unequal game ability of both sides in the doctor-patient conflict. After a dispute, patients are often in a very weak situation: on the one hand, the information asymmetry. Although the patients feel that there is a problem with the treatment, it is difficult to obtain evidence. The hospital is always on the initiative. Although there are seemingly neutral medical arbitration committees, accident appraisal committees, medical associations, etc., but due to interest relations, these departments are very close to the hospital and it is difficult to make a fair ruling..."
"It is precisely because patients have many difficulties in protecting their rights through formal and legal channels that patients at a disadvantage think of non-institutionalized "experts" approaches and provide a market for "vocational medical disputes"!..."
"Our medical workers really need to reflect on it. In the past, we have compared doctors to "angels in white". However, in the reality of medical industrialization, in order to maximize their own interests, the hospital has overdrawn the patients' respect and trust in doctors for a long time, deviated from their professional purpose, and regarded patients' illnesses as a good opportunity to make money. They use information asymmetry uncontrollably and lack of flexibility in the needs of patients, which aggravates the burden and pain of patients. This has given these "professional medical disputes" an opportunity to take advantage of! It can be said that you are suffering from the consequences!..."
The hospital director and other accompanying hospital leaders all lowered their heads with shame, and Duan Zetao did not continue to criticize them. After all, improving the professional quality of medical workers is a major project, and it is far from being able to solve the problem in just a few words. The most urgent task is to resolve the crisis of the doctor-patient conflict in front of them.
At this time, Duan Zetao had already made a decision in his mind, so he walked down the stairs calmly, strode to the surging crowd, and shouted loudly like thunder in his tongue: "Comrades, please be quiet. I am Duan Zetao, director of the State Food and Drug Administration! If you have any questions, you can report to me. I will definitely give you a satisfactory answer. Breaking down the public facilities of the hospital and medical staff is a very serious illegal act. Please stop this irrational behavior immediately!..."
"You have just lost your beloved relatives. I understand your feelings very much. Our work has not been done well and you have suffered grievances. I apologize to you on behalf of the government department! But your current behavior will only make the deceased uneasy, make the relatives hurt, and the enemy happy! Please do not be instigated by some people with ulterior motives, and think calmly, is this the best way to solve the problem?!..."
In fact, the families of the deceased didn't want to make a big deal out of such a big deal. They beat Deputy Minister Cao and the hospital director out of a moment of anger. They were still a little scared. At this time, a large group of "enthusiastic people" suddenly came to help them with advice, saying that the hospital was "bullying the weak and afraid of the strong". If you want to get compensation, don't be afraid of the trouble. The bigger the trouble, the better. They are the victims, and the police can't do anything to them. With the fuel of these "enthusiastic people", they started to make trouble.
At this time, after hearing Duan Zetao's words, the families of the deceased were a little shaken. One of the middle-aged men with glasses asked Duan Zetao hesitantly: "Are you really the director of the State Food and Drug Administration?! Can you keep your word?! Can you meet our requirements?!..." The families of the other deceased also echoed: "Yes, can you make decisions? We have to find someone who can make decisions! Don't fool us like those people at the beginning!..."
Duan Zetao smiled slightly and said, "The director of the State Food and Drug Administration is also an ordinary person. I don't need to pretend. The person next to me is the director of the Provincial People's Hospital. You should know him. He can testify for me. I promise everyone that what I say must count and that all your reasonable and legal requirements will be met, but the premise is that you must immediately stop irrational and excessive behavior, select representatives, and everyone sit down calmly and communicate well..."
At this time, a burly man with a fierce face and a fierce back and waist shouted, "No one is reliable! Don't listen to his sweet words. Our request is very simple. Each deceased person will compensate 1 million yuan, not a penny less! If you agree, we will leave immediately! If you don't agree, we will make a fuss to the end!"
As soon as the burly man shouted, a group of people next to him also shouted, and the middle-aged women stopped crying hypocritically and began to curse and insult them. After inciting them, the families of the deceased who had already calmed down became impulsive again and shouted in unison: "Yes, everyone will compensate 1 million yuan! Otherwise, everything will be free of negotiations!"