"Why, can't I come to this hotel?" Zhao Ruyi closed the book and looked up at Wang Qi.
Wang Qi was almost choked by these words and couldn't speak. This hotel belongs to the Zhao family. Zhao Ruyi can come and destroy it whenever he wants. What else can he say?
However, Wang Qi was an old man after all, so he suppressed the unhappiness in his heart and smiled, "Of course Mr. Zhao can come to visit. You are welcome to come often!"
Zhao Ruyi heard various reluctances from Wang Qi's tone, but he pretended not to care and stood up with a smile, "I randomly inspected three rooms today, and there are some places that I am not satisfied with."
"Welcome to correct Mr. Zhao!" Wang Qi immediately followed up and said.
But he was still dissatisfied and secretly yelled: You are just relying on your mother's status to hang up a false title in the hotel. It's your turn to check!
Zhao Ruyi's mother owns two construction companies and a landscaping company. The Centara Hotel was built by her. And because of her unique vision, the hotel has made good profits and is now the best in East Lake City.
of hotels.
In addition, Zhao Ruyi's mother also owns a hotel in the suburbs and in the city. They are also five-star hotels.
Perhaps because Zhao Ruyi's mother wanted to train Zhao Ruyi to take over, she started bringing him into contact with the hotel business when Zhao Ruyi was still a freshman in high school.
But at that time, Zhao Ruyi was still at an age where he liked to have fun and was not very interested in these business matters, and his mother didn't push him much.
After Zhao Ruyi graduated from high school, Zhao Ruyi's mother wanted to focus on exploring overseas markets, so she gave Zhao Ruyi the management of three hotels in Donghu City.
From a business operation level, it is to set up a hotel management company. Zhao Ruyi's mother is the chairman, Zhao Ruyi is the general manager, and Wang Qi, the deputy general manager who was responsible for the operation of three five-star hotels in Donghu City, became
Deputy General Manager of this hotel management company.
The hotel management company has full power to manage the hotel, including hotel renovation, decoration, procurement, personnel, etc. The income is divided into the hotel's gross profit and a percentage of the net profit.
It can be said that except for the fact that the hotel does not technically belong to Zhao Ruyi, all other aspects are within the scope of Zhao Ruyi's management.
However, this change made Wang Qi very unhappy. Although Zhao Ruyi's mother owned the hotel in the past, she did not participate in the management. He had all the actual power.
But setting up this hotel management company and putting Zhao Ruyi in the position of general manager is like putting a Buddha on his head, so that when he sees Zhao Ruyi, he has to respectfully call "Mr. Zhao".
Damn Mr. Zhao! He was eighteen years old two years ago, and he will only be twenty years old two years later! He just wants to step on my head!
Wang Qi's eyes flashed with a deceitful light, wishing that Zhao Ruyi would do more bad things and become a complete dandy, so that the elders of the Zhao family would remove him from the company!
"Where is the hotel's rules and regulations manual?" Zhao Ruyi asked.
He raised his hand, and immediately an employee rushed to the front desk, took out a brand new manual from the drawer, and quickly delivered it to Zhao Ruyi's hands.
Zhao Ruyi lowered his head to read the manual, then threw it to Wang Qi.
Although Wang Qi was old, his skills were not slow and he immediately grabbed the manual.
"Page 34, Article 3, read!" Zhao Ruyi said in a commanding tone.
Wang Qi gritted his teeth and wanted to give it to an employee to read out, but seeing Zhao Ruyi's lightning-like eyes, he could only hold back his anger for the time being, turned to page 34 of the terms, and read them out sentence by sentence.
"The standard of guest room cleaning must be that there are no stains everywhere you see, no dust everywhere you touch, no viruses in equipment and supplies, and fresh air with no odor. The specific requirements are: 1. There are no spider webs in the ceiling corners, and the wallpaper is clean and stain-free
.2. Carpets and floors are clean and free of debris. 3. Floors are tidy and free of pests..."
Wang Qi read word by word, facing his many employees, listening word by word.
General Manager Wang, who used to reprimand employees like thunder, now lowers his head as if he is a primary school student studying.
After Wang Qi read out all nine details, Zhao Ruyi asked him again, "Have you done it?"
Zhao Ruyi's eyebrows seemed to be covered with frost, which made Wang Qi's eyes twinkling and he almost didn't dare to look directly at them.
In fact, he rarely cares about the details of these hotels. As long as the room he usually stays in is cleaned very clean, these inspections and other things are left to the people below to do it, and they are basically ignored.
But Zhao Ruyi asked him to read these things, obviously he had something to do with it.
Wang Qi was a little unhappy, but he was not too afraid. If these small details were not done well, so what? Do you still dare to fire me?
"Yes, there are some things that were not done well, and they will be improved in the future." Wang Qi bent down and admitted his mistake.
Because he came in a hurry, he didn't even tie his tie straight, and it was still crooked from his neck to his chest. Zhao Ruyi looked at him and knew what he was doing just now.
"How do you do things! I've told you several times! Every room must be cleaned! Which room is Mr. Zhao staying in? Whoever is in charge of these rooms should come forward!"
Wang Qi suddenly turned around, faced the hotel employees, and suddenly roared.
The few room attendants responsible for cleaning were so scared that their legs were shaking, but no one dared to stand up. In fact, the matter happened in such a hurry that they didn't even know which rooms Zhao Ruyi had booked.
"You're not going to stand up, are you? Okay! If you dare to do it or not, I will fire the waiters in charge of these rooms!" Wang Qi blushed and went further.
He was angry in front of Zhao Ruyi and showed his majesty in front of these employees. This also means that if anyone talks behind his back about what happened today, he will also fire them!
"Uncle Wang, why are you angry? It's just a small problem." Zhao Ruyi smiled and said suddenly.
"Yes, yes..." Wang Qi nodded, "If you ignore small problems, they will become big problems in the future. Mr. Zhao should have reminded you earlier."
He turned back to the hotel employees and said, "Thank you, Mr. Zhao, for being so generous to you!"
"Thank you, Mr. Zhao...Thank you, Mr. Zhao..."
These employees shouted sporadically.
Zhao Ruyi looked at Wang Qi and knew that Wang Qi deliberately pushed him to the forefront and acted like a little emperor. The impression of these hotel employees on him would not change for the better, but only for the worse.
If he had used this trick two years ago, he might have fallen for it. After all, the 18-year-old in high school was still the age to show off.
But now, after going through the test of life and death, how could he think that this was sincere gratitude?
"Uncle Wang, please read the second item on page 231 again." Zhao Ruyi said.
Wang Qi was stunned for a moment, then picked up the manual and turned to page 231.
"When ordering, you must pay attention to the reputation and after-sales service of the supplier. To purchase a set of equipment is to contact a partner, so you must understand the other party and proceed with caution. 1. Preparation of the order contract, after checking and reviewing the terms and conditions of the order contract
When reading, we should grasp the main content and prevent the omission of details..."
Wang Qi was halfway through reciting when he felt something was wrong and stopped reciting on his own initiative.
"Uncle Wang, you don't know the words after it, so let me read it. The equipment order contract includes several aspects: a. Target, name, specification, model, manufacturer of the equipment. b. Quantity and quality, measurement
Unit and quantity, equipment host, accessories or material list..."
Zhao Ruyi read out the following content bit by bit, word for word.
Wang Qi pinched the manual, his face turned a little pale, and he felt that Zhao Ruyi came with bad intentions. But he didn't know whether it was Zhao Ruyi's own idea or the Zhao family's idea.
When he was in charge of these three five-star hotels in Donghu City, he took a lot of kickbacks and made a lot of black money. But he didn't know how Zhao Ruyi knew about it just a few minutes after he arrived at the hotel.
What he didn't expect was that Zhao Ruyi went to the hotel bathroom and opened a pack of toilet paper. He found that the toilet paper was not the best and softest that had been used before, and he knew that the hotel had a big problem.
Zhao Ruyi's mother runs three five-star hotels in Donghu City. Everything inside and outside the rooms is of the highest quality. Even the toilet paper is the softest and most expensive!
Wang Qi even wanted to pay for toilet paper, so why did he miss other aspects?
Especially when Zhao Ruyi went to the top suite on the 36th floor and broke the large porcelain, she also discovered that the porcelain was a shoddy handicraft that had been swapped!
"There is also page 205. Uncle Wang's hands seem to be shaking a little. Why don't you let me read it. The hotel financial management part, the tasks of hotel financial management, 1. Record and analyze the hotel's daily operating activities and fund operation dynamics.
Basic information on operating income and expenses shall be reported regularly to the hotel general manager and the board of directors. 2. According to the work instructions of the hotel general manager and the board of directors, combined with the hotel's own situation, conduct a comprehensive balance of financial revenue and expenditure, and organize various hotel departments to prepare hotel reports.
Monthly, quarterly and annual business plans and financial plans, 3. Regular review of..."
Zhao Ruyi didn't read anything at all, but read it out piece by piece.
It's funny to say that when Zhao Ruyi went to serve in the army, apart from his personal clothes, he only brought one book, which was the hotel rules and regulations manual edited by her mother.
In the remote military base, he had almost no books to read. He almost tore through the hotel rules and regulations placed by his bedside. He read them every day and read them every day, so he knew them by heart and knew them by heart.
He could immediately say every sentence, every word, which page, which paragraph or even which line it was on.
At this moment, Zhao Ruyi blurted out paragraph after paragraph, which made Wang Qi tremble all over. The hotel employees also looked at each other in shock.
The hotel manager formulates the rules and regulations, but who knows every one of them?
"Uncle Wang, you don't need me to read it again." Zhao Ruyi read a long paragraph word for word, and suddenly asked Wang Qi.
"No, no need..." Wang Qi wiped the sweat from his forehead with his sleeves, trembling a little as he spoke, "Mr. Zhao is very intelligent and has a photographic memory. He is really amazing."
He suddenly realized that the "kid" in front of him was no longer the little kid he used to be! There was murderous intent in his eyes, which made even an old man like him shudder!