Chapter 462 No Discrimination
Chapter 462 Treat everyone equally and take orders Jinli call
Author: Biantang Wushi
Chapter 462 Treat everyone equally and take orders Jinli call
Just a few days ago, I signed an order of more than 180,000 yuan. I calculated the commission, but it was more than 500 yuan. This was the first month. It was a coincidence that the customer was a female boss, in his 40s, and was wandering around the counters on the second floor. I looked around and saw that he just didn't buy it. Others asked her how many could she ask for, and she said a few thousand, hahaha, thousands, and a business worth a few dozen yuan was worth a few dozen yuan. This couldn't arouse their interest at all, so slowly, many people became a little impatient. Then she arrived at the counter of Kangdetai again. At that time, Zitong was having lunch. When she saw the customer coming, she hurriedly put the lunch aside, stood up, and greeted the guests.
At this time, the young lady at the counter next to her secretly waved her hands and signaled her, saying that you should eat your meal quickly and ignore this person. She probably came to inquire. She didn't look like she wanted to buy something. You, don't waste your energy.
But Zitong didn't think so. She smiled and replied to the lady's kindness, and still smiled and greeted the female boss. She learned that Ms. Yang was the owner of a processing factory in Nanshan. Ms. Yang almost looked at the entire product like at other counters and asked her. Seeing that she was a little tired, Zitong also moved out her plastic folding stool, let her sit there slowly to watch, and handed her a bottle of water.
Miss Yang sat there and watched in a hurry, asking about the price and the craftsmanship, but these were not difficult for Zitong, especially the product craftsmanship. Miss Yang saw Zitong's answers fluently, and gradually talked about homework with her. As a result, she bought a 46-yuan terminal and left. Yes, she left.
After she left, the young lady at the counter next door came over and complained to Zitong, saying, "Look, I've signaled you all, you don't listen yet. Now, the food is cold and you can't eat anymore. It took an hour to do a business worth a few dozen yuan. It's not cost-effective. You, you have to learn to identify what kind of people are real customers. You can't do all your efforts for everyone who comes. This is not possible. I'll help you watch it for a while. Otherwise, you can take the food to the third floor and then eat it.
Zitong smiled, first said thank you to the young lady, and then explained that she lacked experience and wanted to communicate more with customers, it was okay.
In fact, these are not polite words, and Zitong really doesn't take them seriously because she thinks that business is not a good deal. She naturally wants to buy things when she comes here, but just wants to choose more. This is their right. Our obligation is to cooperate with them. As for whether to buy or not or not, how much to buy, that is their choice.
As for her view, it was not what I taught, but the family influence she had received since childhood. But I agree very much that as a supplier, we have to position ourselves in this way. In many cases, customers value all the price factors, and the proportion of services is also very high. For example, I often travel on business trips, yes, we are customers, but sometimes we encounter manufacturers who are very enthusiastic, have good service attitude and are very pleasant to communicate, and we will also give appropriate briefings. Don’t underestimate such a little information leakage. For factories, it has a great effect and can also create objective economic benefits.
Just like the above example, two days later, the Miss Yang came over again, and placed an order of 180,000 yuan at a time, and agreed to come here to order in the future. Later, Zitong also went to her factory to see it and became a friend. Later, Zitong asked her, you have seen so many stores, and the price of our company is not the best, why did you choose ours?
Ms. Yang replied, "Actually, what I like is your smile from beginning to end, which makes me feel very comfortable."
On the evening of April 11, I received a call from Yu Jinli, saying that they would rest next week and wanted to come and see Zitong with a few sisters. Are you free?
Then there is still a question. Zitong quickly welcomed her and said that it would be best to come over after work on the evening of the 17th and have a good chat in the evening.
But where do you stay when you come? Hahaha, this is not a problem, because I will go to Guangzhou to attend the Canton Fair next Thursday, and it will take four days in a row to come back on Sunday, so it is definitely not a problem for them to come here.
Yu Jinli thought for a while and said she wanted to consider whether the factory should work overtime. If she didn't work overtime, she would come over at night.
Zitong hurriedly told them about the route to take the bus. We didn't know it very well before. It was not until a few days ago that we suddenly found a bus from Longgang to the gate in Meilin Pass. We realized that there was a direct bus from Longgang to here. Woooo, why didn't we know it earlier before, but it doesn't matter. Now that Zitong is here, I don't have to go to Pingxi anymore, but there are still many colleagues, it will definitely be very convenient for them to come to see us.
After hanging up Yu Jinli's phone call, Zitong recalled what I said to her just now. She frowned and asked dissatisfiedly, Brother Zheng, why are you going to work overtime again? Didn't you say that the number of overtime work in a month should be controlled within two days? Last week, you had been working overtime for one day. Is there any more this week? Will the company have any objections?
I know she was afraid that I was tired. Someone cared about it. How could it be? I patted her head and said, No, it is the peak procurement season for many customers recently. Dozens of emails are transferred from Taipei every day, all of which are the latest demands, and they are all very urgent. My colleagues are working overtime. Last week, Mr. Zhou said that everyone will work hard for this month. As long as the company's performance has improved significantly this year, there will be a heavy reward at the end of the year!
Aren’t you two-month bonuses at the end of the year? How can you reprize them?
Haha, I don’t know, but the general manager has spoken, so I won’t just encourage us and won’t fulfill it in the end, right? Also, Peter, the boss of our department, will come here next Wednesday, and I will go with him.
Oh, there is really nothing to do. The leader has gone, and we can't go! She smiled.
No, even if the leader doesn't go, I want to go too. You don't know. Recently, the manufacturer information on my hand has become a little nervous. Think about it, I have to go out for two weeks every month, and there are more than ten or twenty factories every week. It's easy, and I almost found all nearby ones. At most, in a few months, I guess it will be difficult for me. So, now I also need to replenish blood. This Canton Fair is a good opportunity to be ready-made. Two days of extra work on weekends is a legitimate need, and the company has agreed long ago.
Chapter completed!