Lin Mai, Ren Baozhu and Sun Yunhong personally sent the customers who were in trouble to a hospital and performed inpatient surgeries for them.
Shen Xiaoping was also arranged to stay in the hospital to take care of those customers, address their needs at any time, and report any problems to her in a timely manner.
She and Ren Baozhu stopped staying in the hospital and went back to the factory to deal with the breast enhancement cream incident.
Lin Mai planned to set up a public relations department after this crisis was resolved.
Don't let her handle emergencies on her own. It would waste her time too much.
Moreover, she has already appointed the head of the public relations department, the store manager Sun Yunhong and Sun who is calm and well-proportioned in times of crisis.
Lin Mai has been observing her secretly.
During this journey, whether she was comforting or settling customers whose faces were as swollen as pig heads, she showed great eloquence and handling skills, and was fully qualified for public relations work.
Customers who mistakenly used breast enlargement cream were depressed.
Spending high prices on skin care products not only failed to improve my skin, but also made my brain swell like a pig's head.
They are ready to have a tough fight with Unique and seek an explanation for themselves no matter what.
As a result, I didn't expect Lin Mai's attitude to be so good, and those customers were no longer angry at all.
Especially at noon, although the lunch arranged by Shen Xiaoping for them was a box lunch, it contained fish and meat.
After eating the delicious food, the customers were in a happy mood. Not only were they no longer angry with Unique, but they also praised Unique in every word.
Many customers' faces began to become swollen even before the afternoon.
The next morning, everyone's faces returned to normal.
In this case, he could be discharged from the hospital, but Lin Mai asked for another two days of observation.
Seeing that Lin Mai valued them so much, the customers all felt good about her.
Soon, the two-day observation period passed, and those customers were ready to be discharged.
Unique's various compensations were fully paid before they were discharged from the hospital.
Lin Mai even made a special trip to the hospital to once again express his deep apology to those customers.
So when the reporter came to interview the group of customers and asked them if they were satisfied with the results of Unique's treatment, the group of customers rushed to express their opinions and expressed that they were very satisfied.
He also said that he had never seen such a conscientious company and conscientious boss.
All praises for Lin Mai and Unique.
Once this interview report was published in the newspaper, Unique's reputation reached a new level.
After arranging for the hospitalization of all customers who mistakenly used breast enhancement cream that day, Lin Mai launched the accountability mechanism when he returned to the factory.
After checking it out layer by layer, things came to light.
Lin Mai told Shen Xiaoping that the box of breast enhancement cream was not allowed to be sold.
Shen Xiaoping fell on Ren Baozhu and warehouse keeper Jiang Chunling.
But when Lu Guosheng came to pick up the goods, Jiang Chunling didn't move the goods herself and asked Lu Guosheng to take them.
Lu Guosheng didn't know that the box of breast enhancement cream placed in the corner was not allowed to be sold, so he thought it was a skin care product.
So I distributed the box of breast enhancement cream to the Unique chain store that Sun Yunhong was responsible for, but I didn't expect it to cause a catastrophe.
Jiang Chunlin was primarily responsible for this accident, and Lin Mai fired her on the spot.
When Jiang Chunlin left the factory, he cried like a tearful person.
It's hard to find a job these days, and it's even harder to find a high-paying job.
She wanted to beg Ren Baozhu to show mercy, but was coldly rejected.
Although Lu Guosheng was not fired, his salary was suspended for three months.
In this accident, he made two obvious mistakes.
In the first place, he picked up the goods from the warehouse and left without letting Jiang Chunlin take a look.
If Jiang Chunlin had been allowed to take a look, this accident might have been avoided.
In the second place, when he took the breast enhancement products to the chain store, Sun Yunhong once asked what kind of skin care products he got.
He couldn't answer it himself, and he didn't ask anyone to confirm, so he answered vaguely and missed the second chance to avoid the accident.
Lin Mai's punishment was quite severe, and it was a wake-up call for all employees, making them realize that if they want to work at Unico Clothing Factory for a long time, they must be serious and responsible.
Where there is punishment there is reward.
Lin Mai rewarded Sun Yunhong for sealing the breast enhancement cream in time.
If she hadn't reacted quickly and made prompt decisions, there might have been customers who fell into the trap.
Lin Mai also promoted Sun Yunhong to the position of director of the public relations department, and was responsible for the recruitment of public relations employees together with the personnel department, and established the public relations department.
After dealing with the breast enhancement cream incident, the National Day promotions are also completely over.
After the promotion period, there will be no powder powder to give away when buying clothes, and everyone is worried that the sales of Unique clothes will drop off a cliff.
It has indeed fallen off a cliff, but compared to women's clothing from similar foreign-funded companies, Unique is still the leader, with sales far ahead, so that's okay.
During the morning meeting this morning, Sun Yunhong, the newly appointed director of the Public Relations Department, reported something to Lin Mai.
Just two days ago, a woman brought the breast enhancement cream that caused trouble to the Unico clothing chain where she used to work.
She said that the breast enhancement cream in her hand was bought from that chain store.
At that time, she used it and her face was swollen, but she didn't think of filing a claim with the store.
Later, I read the newspaper and learned that customers who had the same experience as her had received compensation, and she wanted compensation too.
Lin Mai asked: "Then how do you plan to solve it?"
Sun Yunzhu said: "I plan to compensate the lady. We can't just ignore her because she didn't come to us to claim compensation immediately."
Lin Mai nodded with satisfaction: "This solution is very good."
She thought for a moment and said: "You can also publish a statement in the newspaper.
Any customer who bought breast enhancement cream at our Unico chain store can return the product with the receipt or the product."
Anyway, the number of breast enhancement creams sold is not large, and even if they were all recalled, the loss would only be a few hundred dollars.
However, it is still worth it to create a favorable impression in the minds of consumers.
After this statement was published in the newspaper, only a few consumers came to return the product.
However, because of the favorability this statement brought to consumers, Unico's sales have picked up a lot, but this is all for later.
The busy day came to October 9th.
The case of Tang Shunying's arson was not settled, but the case of Tang Shunying's mother-in-law's attempted wounding was settled first.
Although the attempted wounding failed, Granny Tang Shunying was still sentenced to one year in prison.
Tang Shunying's man was frightened out of his wits. It turned out that as long as he committed an act of hurting others, he would be sentenced even if he succeeded or failed.
He never caused trouble to Lin Mai again and was as quiet as a chicken.
Tang Shunying's arson case has not been settled for a long time because she was dissatisfied with the court's decision. She was the only perpetrator of the arson case and filed a new appeal.
Her attorney is actively collecting evidence to reduce her charges, but it is impossible to retract her confession.
She attempted to set fire a third time, but was caught red-handed.
But if it can be proven that Tang Shunying was forced by Guan Yonghua to set the fire, the charge will be reduced a lot.
Tang Shunying's initial thought was that if Guan Yonghua didn't tell her the truth, she would drag him into the water.
After returning from the factory that day, Lin Mai had been studying in his room, except for going downstairs for lunch at noon.
When she looked up from the textbook again, she saw the sun setting outside the window.
I took another look at the small alarm clock on the desk. It was already around five o'clock in the afternoon, and it was time to make dinner.
Yesterday, Fang Zhuoyue wanted to eat cumin mutton and duck, so let's arrange it for him.
It's too late to go to the wet market to buy duck now.
Lin Mai caught and slaughtered one of the big white geese he brought over when he moved and kept it in a cage, preparing to make a goose.
Halfway through dinner, Grandpa Fang and Grandma Fang picked up Doudou from the kindergarten and took her home.
Ever since Lin Mai moved to the villa, Doudou would sneak into the kitchen to eat a few bites every day when he came back from school.
Today was no exception. When Lin Mai was not prepared, he grabbed a piece of cumin mutton, stuffed it into his mouth and ran away.
Lin Mai curled up the corners of his mouth in a funny way and continued to make dinner.
As soon as dinner was cooked, I heard Doudou's surprised voice coming from the living room: "Uncle, what did you buy?"
"Birthday cake."
"I want to eat!"
Fang Zhuoran refused: "You can't eat it now. You have to wait until your mother makes a wish and blows out the candles before you can eat it.
Today is your mother's birthday, and this birthday cake was bought for her."
When Lin Mai heard Fang Zhuoran's words in the kitchen, he remembered that today was his birthday.
Eighteenth birthday.
But the household registration book says he is nineteen years old.
No one celebrated her birthday in her previous life, so she rarely remembered her own birthday.
When she was reborn, someone remembered her birthday and celebrated her birthday, which made her heart feel sweet and warm.
Doudou turned around and ran into the kitchen, poked Lin Mai's butt with her finger, and urged: "Mom, hurry up and make a wish and blow out the candles, I want to eat birthday cake!"
Fang Zhuoran walked in with long legs and scraped Doudou's little nose: "Don't rush mom."
Seeing that Lin Mai had already prepared dinner, he and Lin Mai put the dishes on the table.
Lin Mai saw a large birthday cake placed on the dining table.
She asked Fang Zhuoran: "Isn't this birthday cake difficult to buy?"
Although there are birthday cakes for sale in Jiangcheng, there are very few cake shops. If you want to buy a birthday cake, you have to travel far and have to queue up.
Fang Zhuoran looked at her fondly: "I didn't buy this in a cake shop. I went to Jiangcheng Hotel to ask the chef who specializes in Western pastries to order it."
Lin Mai was very happy.
The freshly made birthday cakes at Jiangcheng Hotel are definitely delicious.
Doudou pulled the corner of her clothes and asked her to make a wish quickly.
She couldn't wait to eat the birthday cake, and tears of disappointment kept flowing from the corners of her mouth.
This was Lin Mai's first birthday cake in her life. She also wanted to make a wish quickly and take a bite of the birthday cake, but her uncle Fang Zhuoyue hadn't come back yet.
Grandpa Fang and Grandma Fang also rarely said anything, saying that everyone should eat first without waiting for Fang Zhuoyue.
Although they usually dislike Fang Zhuoyue very much, there is something really delicious, but they don't want Fang Zhuoyue to miss it.
So everyone sat at the dinner table and waited for Fang Zhuoyue.