Chapter 173 Sister Nan disturbed the entire Hengyuan Group?
Several store clerks hesitated.
According to the service regulations formulated by Hengyuan Group, it is indeed reasonable for Gu Nanyi to request a return and refund.
If this little girl really calls the headquarters or the Consumer Protection Association to complain, their store will be in real trouble.
At this time, the fashionable woman stood up: "Nothing can be said about this money being refunded to her. With this precedent, I don't know how many people will do this in the future. Don't worry, I will discuss this matter with you."
That’s what your Mr. Chen said.”
With her relationship with Lao Chen, she still had the final say in this little matter.
The fashionable girl took out her cell phone and called the store owner, Mr. Chen, in front of everyone.
After Mr. Chen answered the phone, the fashionable woman's voice sounded like it was stuffed with cotton, and her voice was soft and delicate.
"Brother Chen, where are you? Oh, over there in Nanxiang. Can you come to the mobile phone store on Huimin Road? That's right. Someone is making trouble in this store and threatens to make phone calls.
If you go to the headquarters to complain about us, the employees can't make the decision, so I think it's better for you to come in person."
Mr. Chen on the other end of the phone heard that someone was causing trouble in his store. He immediately got angry and rushed to the store.
When they heard that the boss was coming, several clerks looked at Gu Nanyi mockingly.
"You can call whoever you like, and we're not afraid of calling the media. Hmm, if you want to play rogue in our store, we really won't let you do that."
Gu Nanyi insinuated that they were too stupid. If this incident alarmed the media, given Hengyuan Group's consistent behavior, the store would definitely be punished accordingly.
She picked up her phone and finally chose to call the Hengyuan Group's complaint hotline.
Hengyuan is indeed the top communications company in China, and the customer service hotline is answered very quickly.
Opposite me was a young lady with a gentle voice: "How can I help you?"
"I want to complain to the Hengyuan Communications mobile phone store on Huimin Road for forced buying and selling." Gu Nan said coldly.
There was silence for a few seconds, and the young lady said in an urgent voice: "Hello, Miss, our Mr. Liu has gone over to handle it personally. Can you please leave your name?"
Just five minutes ago, the president's secretary department issued an emergency notice to the customer service department. If anyone calls to complain about the Hengyuan Communications Branch on Huimin Road, be sure to tell her that Mr. Liu has gone to handle it personally.
Hundreds of customer service ladies in the customer service department were on standby, and all of them were warned by the manager. It was even more grand than the president's presence at the scene.
Everyone is curious about what happened to Hengyuan Communications on Huimin Road, and even their big boss had to personally deal with it in a condescending manner.
The customer service girl who answered the phone was so excited. She didn't expect that the person on the other end of the line was a girl?
He sounds like he's still very young.
"Gu Nanyi!"
"Okay Miss Gu, please wait a moment, Mr. Liu will definitely handle this matter properly."
Gu Nan asked: "You are Mr. Liu?"
"Do you know Liu Chuanzhi, CEO of Hengyuan Communications?" the customer service lady couldn't help her gossipy curiosity.
What is the relationship between this little girl and President Liu?
Isn't she Mr. Liu's daughter?
"I know you, thank you!"
Gu Nan thanked her and hung up the phone.
I was confused, why did such a small dispute alarm Liu Chuanzhi?
A thought suddenly flashed through his deep eyes, and he immediately started searching on his phone.
In the search interface, type: The relationship between Hengyuan Communications and Beigang Yeshi
A series of pages immediately popped up below, with a piece of information: Hengyuan Communications is a communications company under Beigang Yejia. Hengyuan Communications is involved in network communications, computers, mobile phone research and development and other businesses...
After seeing the introduction about Heng Yuan, Gu Nan suddenly became enlightened.
It turns out that Hengyuan is the property of the Ye family.
In this case, Liu Chuanzhi should be the person sent by his grandfather.
She knew that her grandfather sent people to protect her secretly, but in order to make the old man feel at ease, she always turned a blind eye.
However, Grandpa asked Liu Chuanzhi to come over to handle this matter, which was really overkill.
ten minutes later
Two cars stopped in front of the store almost at the same time.
A middle-aged fat man got out of the car first. He straightened his suit and was about to enter the store when he glanced at the black car parked next to him.
I saw a young man in a suit and glasses getting out of the car first. He hurriedly walked around to the back seat and opened the door respectfully.
A tall figure slowly got out of the car. The man was wearing a silver-gray suit. He was forty years old, with short, capable hair, a majestic body and a dignified appearance.
Later, another man in his fifties followed and got out of the car.
When Mr. Chen saw the person coming, he froze in place with astonishment on his face.
"Mr. Liu? Mr. Zhang?"
Why are Hengyuan’s president and Mr. Zhang from the Hepingcheng branch here?
The moment he saw Liu Chuanzhi appear at the door of his store, Chen Jianzhong suspected that he had seen it wrong and subconsciously rubbed his eyes.
At this time, Liu Chuanzhi had already walked in front of him.
The middle-aged man standing next to Liu Chuanzhi pointed at Chen Jianzhong and said: "Mr. Liu, he is Chen Jianzhong, the person in charge of this store."
Liu Chuanzhi glanced at Chen Jianzhong.
Chen Jianzhong's mind went blank and his whole body was in a tense state.
what's the situation?
Is it really Liu Chuanzhi who is here?
He is the big boss of Hengyuan Communications, why did he suddenly appear here?
Chen Jianzhong asked cautiously: "Mr. Liu, Mr. Zhang, do you have any instructions for visiting the store?"
Liu Chuanzhi didn't explain much and pointed to the store of Hengyuan Communications.
"Let's talk after we go in."
Hengyuan Communications has tens of thousands of stores across the country, and regional representatives like Chen Jianzhong have no chance to meet Liu Chuanzhi in person.
Before, Chen Jianzhong could only see this legendary boss on TV and financial news.
I never thought that one day I would be able to see him in person.
Chen Jianzhong felt uneasy and followed Liu Chuanzhi and Mr. Zhang step by step.
A group of people walked into the store.
At this time, many people gathered around the mobile phone store, and several staff members were shouting loudly.
"This is a mobile phone you bought voluntarily. We did not force you to pay. If you don't want it, you can throw it away. Refunds are absolutely impossible."
The person who spoke was the saleswoman selling mobile phones.
Liu Chuanzhi frowned slightly and stared at the saleswoman with a cold expression.
"Who gave you the right?"
An angry scolding came, and everyone in the store looked towards the door.
When they saw clearly who was standing at the door, everyone present was stunned on the spot.
Why did the big boss suddenly come to inspect their store?
Liu Chuanzhi walked over with a cold face.
The fashionable woman didn't know Liu Chuanzhi. When she saw Chen Jianzhong standing next to Liu Chuanzhi, she greeted him with a flourish.
"Mr. Chen, you're here. I couldn't explain to you clearly what happened just now on the phone. This girl bought ten mobile phones and then asked for a refund after buying them. Huh, isn't she clearly looking for trouble? Let's do that.
The store employees refused to give her a refund, and she threatened to go to the headquarters to complain."
The fashionable girl was afraid that others would not know about her ambiguous relationship with Chen Jianzhong, so she hooked Chen Jianzhong's arm intimately.
Chen Jianzhou turned pale with fright and avoided her as if he was avoiding the plague.
"Speak politely and don't be ridiculous."
The fashionable girl showed a hint of sadness on her face and stamped her feet coquettishly.
"I helped you, but you still hurt me."
Chen Jianzhong complained in his heart.
Sister-in-law, please stop saying a few words. The big boss is watching from the side. You are not helping me, you are killing me.